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Torch Dental
- E-Commerce
- New York, NY
About this business
Location details
49 West 23rd Street Floor 3, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
It was a good service and lower cost option initially (maybe for the first 6-9 months). Eventually, we lost our point-of-contact, and then the local Benco rep managed to come close to Torch's prices + was able to offer preferred rates/times for service calls as well. (Torch did not offer service in our area.) Also, the most annoying thing then the annual fee was charged automatically a year or whatever after we signed up. There was no reminder or heads up of any sort. We called a couple of times after seeing the charges but... read more
I have been using Torch for about 36 years with 2 different offices and by far they are always the cheapest on exact same products. Ordering is super easy and if you have a return they take care of it all. I would definitely recommend signing up with Torch 1 practice alone we have saved over $20,000 this year.
Such a great platform to do my ordering. Easy, one stop ordering system, I'm not skipping around to different websites making sure I get the best prices, I already know I am getting the best price. If I have questions, there is a chat that will auto help, but there are real people ready to jump in and help when the chat computer isn't understanding. Every single person I have spoke to has been extremely nice and helpful. I highly recommend the switch.
Really feel we have saved a lot of money using Torch. Easy to order, love being able to create favorite product lists. Also finding new or differnt brands then when we were ordering from just one supplier.
This should be 0 stars! WE WILL NEVER UTILIZE THIS COMPANY! They called our office over and over! I asked them just to email us, and if we were interested we would reach out. He was adamant that he received approval from the doctor which was a lie (VIA HIS PERSONAL CELL PHONE)! Also, insinuated that our reps we work with told us Torch would reach out with a call which is not true. Tried to say not interested on the call and sales person was so pushy and would not let it go. The response when trying to express we are not int... read more
Frequently asked questions about Torch Dental
How is Torch Dental rated?
Torch Dental has a 3.9 star rating with 189 reviews.
When is Torch Dental open?
Torch Dental is closed now. It will open tomorrow at 8:00 a.m.