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Torch Dental
- E-Commerce
- New York, NY
About this business
Location details
49 West 23rd Street Floor 3, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
We've been using Torch for well over a year now, and we couldn't be happier with the service. Having all of our vendors and pricing options in one place makes it easy to compare costs and ensure we're getting the best value every time we order. Why spend more when you can spend less? If you're looking to streamline your ordering process while saving your practice money, Torch is absolutely worth checking out. It's become an invaluable tool for our team!
STAY AWAY!!! This company has been nothing but a nightmare. From loosing our package and leaving our office without essential equipment and not offering any quick resolutions. Also we expressed numerous times interest in cancelling our subscription, they were both upfront with their 30 day cancelation and charged us without notice and refusing to refund. When we expressed interest to cancel we received relentless calls insisting to speak with the owner for an explanation. SAVE YOURSELF THE HEADACHE!!
We were missing an item in one of our deliveries. I waited two weeks to see If the item would show up. After not receiving the item I reached out to Torch and they had the item to me within the week. Great customer service and resolution !!
IF I COULD GIVE 0 STARS I WOULD. This company is very deceitful, calls the office non stop when we wanted to cancel instead of taking no for an answer. They called our office repeatedly insisting to speak with our doctor for clarification and not upfront with their 30day cancellation policy. Charged our account even though we expressed interest in cancelling and are refusing to refund us. Also we placed an order for an expensive hand piece just for it to get lost and we are left with no replacement resolution. Now our office... read more
I decided to try this company out in beginning of 2025. I did a few months trial on the month to month fee, at that time, they had all the vendors I ordered from all under one roof, so it made ordering much easier. I decided to pay for the annual membership to find out just a couple months later, that 5, FIVE, of those vendors had been dropped all at once, and I could no longer order from them through Torch, including American Orthodontics, Ormco, Dynaflex and others, this made the membership no longer a help, as I had to... read more
Frequently asked questions about Torch Dental
How is Torch Dental rated?
Torch Dental has a 3.8 star rating with 186 reviews.
When is Torch Dental open?
Torch Dental is open now. It will close at 8:00 p.m.