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Torch Dental
- E-Commerce
- New York, NY
About this business
Location details
49 West 23rd Street Floor 3, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
It was a good service and lower cost option initially (maybe for the first 6-9 months). Eventually, we lost our point-of-contact, and then the local Benco rep managed to come close to Torch's prices + was able to offer preferred rates/times for service calls as well. (Torch did not offer service in our area.) Also, the most annoying thing then the annual fee was charged automatically a year or whatever after we signed up. There was no reminder or heads up of any sort. We called a couple of times after seeing the charges but... read more
I usually find the lowest prices on Torch. The service is fast and with favorable outcomes. If I can't find a product, I ask the sales team and they usually get back to me that day with a substitute. If the product comes subpar for any reason (delivery issues, expired product), they take care of it right away.
I have been using Torch for a year to order for a 3-location dental practice. Using Torch has made ordering dental supplies easier and saved us $20,000+. Customer Service is very helpful as well! I recommend any practice looking for transparent pricing to give Torch a try.
Torch has completely transformed the way we handle our ordering process. Before Torch, we would spend an entire afternoon navigating multiple websites, comparing prices, and trying to optimize shipping costs. Now, everything we need is in one place. Torch makes it simple to find the products we regularly order, compare pricing across vendors, and identify the fastest shipping options—all within a single platform. One of the features we value most is the ability to view all purchases and backorders in one convenient dashboa... read more
I am still on the fence for this platform. It's pretty easy to use and I do like being able to compare items. I also like the option to have different lists where you can save products for easy ordering. As far as the pricing goes, it was better at first but now it seems like our suppliers are offering lower prices. A CEO from one very popular dental vendor informed me that Torch charges them to list their catalog, so they raise their prices to cover the listing cost. He outright said we won't get a better deal through Torch... read more
Frequently asked questions about Torch Dental
How is Torch Dental rated?
Torch Dental has a 3.9 star rating with 192 reviews.
When is Torch Dental open?
Torch Dental is open now. It will close at 8:00 p.m.