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Town East Ford Service
- Auto Repair
- Mesquite, TX
About this business
Location details
18411 Lyndon B. Johnson Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Service department is horrible. I called five times to have my advisor never call me back once. I spoke to a girl who said she would have him call me, read off the wrong phone number, and when I questioned her about that, she hung up on me. The recall on my vehicle was done. But the other mechanical issue was not fixed. Because I picked my truck up and told them I would take it somewhere else to have that done by someone that maybe had some competency about them. I will never use Town East Ford for 1 thing ever again. And I ... read more
I’ve come to this service shop Often for my service needs! I’ve came in before as that “angry” customer and left out feeling so appreciated and taken care of! This service department stays busy! Teri is always a Jewel with her outstanding customer service! Authur shoots it to you professionally but straight and I appreciate that to my core! Having been a manager over 30+ men in Diesel service mechanics… I so respect the cleanliness of this facility! I also hardly ever see mechanics up in the front chatting. That speaks volum... read more
First time coming here I did my truck’s first oil change, basic fluid checks, etc and I was left kind of annoyed because I got my truck back dirty with oil on the interior panels and steering wheel (they did make it right and cleaned it up). A man that I can only assume was a manager or supervisor of some sort that helped me as I came in had anger problems or something and a lousy attitude and had zero people skills. Dude did NOT wanna be there. Wasn’t very knowledgeable about my truck platform, either. Fast forward to toda... read more
The free oil changes are not worth the wait. You pay for it in time. I went in for an oil change and was told it would take one and a half to maybe two hours which is a crazy long time as is and didn’t get my car back until almost 3 hours later after I had to escalate it to 3 different people. SUPER inconvenient, and will be paying for all my oil changes from here on at, at sensible shop with actually take others time into consideration. This was absolutely ridiculous. Do better TEF.
Do not come here. Just like every other dealership, they lie about costs and slip in additional fees at the end to hold your vehicle hostage. A simple oil change, tire rotation, and quick evaluation is advertised as $130. Thats what it should be when it says taxes and fees included. Then why is it magically $140 when I go up there to get it done because "the website is not updated". Then after they do everything, they say they have shop fees and taxes after that so its $174??? The advertised price is $130 not $174! "Shop fee... read more
Frequently asked questions about Town East Ford Service
How is Town East Ford Service rated?
Town East Ford Service has a 3.6 star rating with 221 reviews.
When is Town East Ford Service open?
Town East Ford Service is closed now. It will open at 7:00 a.m.