Townsen Memorial Surgery Center - Spring

Alexia Greiner 

on Google

4 months ago

I’ve been to this surgery center multiple times over the years. I’m not impressed. The communication is non-existent. Apparently they no longer allow the patient’s family to join them while they wait for the doctor. The patient screen was not working, so I couldn’t monitor my husband’s progress. No one came out to let me know he was in the procedure. When I asked the clerk his status, I was told the doctor would call me back to chat when he was done. The clerk either was not kept up on events of the patients or she just coul... read more

Don Erica 

on Google

6 months ago

I cannot say enough great things about Townsen Memorial Surgery Center. From the moment we arrived, the entire staff was professional, kind, and made us feel completely at ease during my fiancé’s procedure. The facility was clean, organized, and ran very efficiently. A very special thank you to Megan, his nurse, who went above and beyond with her care. She was incredibly compassionate, attentive, and took the time to explain everything, making sure he was comfortable and reassured every step of the way. Her kindness truly m... read more

Madison Ball 

on Google

7 months ago

I had a minimally invasive procedure today at this surgery center in Spring. I was very nervous but the staff was very nice and professional. They all made me feel comfortable in every aspect of my visit. The facility was very clean as well. My mom stayed with me throughout the procedure and said she appreciated being kept informed throughout my visit. I also appreciated the timely manner the staff took to sort out complications with claims and processing with my insurance company. All in all, everything turned out to be a s... read more

Hannah Gates 

on Google

a month ago

3 days post surgery, I fell and broke my femur on that same leg. I was calling to get an MRI scheduled (per ER instructions) and Allie was such an amazing help. Her location didn’t have openings, which is typically where that call ends. But she went insanely above and beyond in getting me in for a stat appt. at one of their other locations, helping me get the referral/order over, what to ask the ER staff before leaving. No one does that anymore. No one advocates for clients/patients/customers like that. I’m beyond grateful. ... read more

Lindsey Fagan 

on Google

6 months ago

We had an excellent experience at Townsen Memorial Surgery Center. The staff is friendly and professional, and Dr. Garcia was compassionate and supportive while treating my husband’s back pain. Pre op nurse Megan H. provided exceptional care and made sure we were comfortable and well-informed. We highly recommend this center!