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At Waterstone Mortgage in Albuquerque, New Mexico, we believe in treating every customer with respect and dignity. Your home is one of the most important things to you, and it is up to me to make sure that getting a loan is handled the right way. With 20+ years of experience in the industry, I promise to put my knowledge and expertise to work for you and your family. I have extensive experience with first-time homebuyers using down payment assistance programs, as well as specialized knowledge in VA, FHA, USDA, conventional ... read more
6733 Academy Road Northeast, Suite A, Albuquerque, NM, 87109, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
From start to finish I had the most amazing experience. Not one detail was missed, professional and honest. I literally closed on a home within 19 days!!
Business response:
Thank you for this 5-star review. Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. We hope you are enjoying your new home. Thanks again.
Trace Sanchez was very helpful through my first home purchase. I messaged him with a lot of questions and he wouldn't hesitate to call me and explain things so I understood.
Business response:
Thank you for this review, George! We know how many questions pop up throughout the homebuying process, especially when you are buying your first home, that's why communication is key. It's sounds like Trace went above and beyond, providing answers to all your questions. We hope you are enjoying your new home. Thanks again!
I worked with Mr. Trance Sanchez from Water Stone Mortgage for my house loan in Rio Rancho NM. I had very nice experience working with him in connection throughout the whole process. The rate was very reasonable. Throughout the loan process, Mr. Trace was very nice and cooperative to answer my questions and making the process very simple. I appreciate for all the help and cooperation I got form Mr. Trace and recommend him for anyone who wants to get lone in a very easy and simple way.
Business response:
Thank you for this glowing review, Aziz! We're ecstatic you had such a wonderful experience with Trance. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
One of the smoothest purchases I have ever done... purchased 1st home and Trace guided every step of the way without issue or hesitation. Would strongly recommend him and his company for home purchases
Business response:
Thank you for this glowing review, Antonio, and the 5-stars. We agree, Trace always goes the extra mile. We're happy Trace and Waterstone Mortgage have earned your trust and we look forward to working with you again in the future for all your homebuying and refinance needs. Thanks again!
My wife and I worked with Trace Sanchez with water stone mortgage and our experience couldn’t have gone smoother, the professionalism and timely matter that every thing was done exceeded our expectations and made us very happy. For anyone looking to work w water stone mortgage we recommend Trace Sanchez.
Business response:
Thank you for taking the time to write this review. Exceptional service is what we strive to provide each and every one of our customers throughout the mortgage process. It sounds like Trace delivered that and beyond! We hope you'll consider Waterstone Mortgage again for any future purchase or refinance needs.
Trace was extremely organized and helpful. We needed someone immediately on the weekend and Trace was there. He kept us current on all aspects. Great!
Business response:
Thank you! I enjoyed working with you both. Hoping you have many years of happiness in this home. I'm always here if you need anything!
Trace provided us with the utmost respect and professionalism we could have asked for. His experience showed as he was thorough, timely and explained the loan process very well. Thanks Trace.
Business response:
Thank you! Keep in touch and feel free to contact me with questions regarding your mortgage at anytime. Hope you enjoy your new home!
Trace was very very helpful in helping me with Questions I had at times on the weekends in the late evenings and during the day!! There was times that I know I was bugging but he showed that he cared about me as a customer and took the time to explain things and and answer questions that I had about the Loan Process. Thank you Very much Trace!! Close at the End of Feb. 2017
Business response:
It was a pleasure working with you. I hope you enjoy your new home. Feel free to contact me at anytime if you should have questions regarding your mortgage!
He really didn't seem to mind my constant bugging and was willing to answer questions at any time! He was very well at communicating and found the best possible loan for us. Thanks Trace!
Trace Sanchez at Waterstone Mortgage NMLS #404792 has a 5 star rating with 46 reviews.
Trace Sanchez at Waterstone Mortgage NMLS #404792 is open now. It will close at 6:00 p.m.