Trinity Health Emergency Center - Byron Center

Cody Adams 

on Google

3 months ago

I’ve had multiple concerning experiences here and feel compelled to share them. Last year, my dad went in with appendicitis. The ambulance response took far too long, and by the time he received care, his appendix had ruptured. This led to further complications and another visit. During that time, we encountered a night-shift nurse named Sarah (older, wears glasses), whose behavior was extremely unprofessional. While my dad was clearly in significant pain, she focused on criticizing me over my tattoos, stating they conflict... read more

Hannah VanSweden 

on Google

3 months ago

Hands down the best experience I've had. I was VERY sick and the staff were so efficient, in 5 minutes I had my gown on, vitals taken, IVs in both arms and a doctor spoke with me about about what was going on. I wish I remembered her name but the nurse who took care of me was so sweet and she cared about the care she was providing. Thank you all for what you did for me! 

Wonder Woman 

on Google

a year ago

PLEASE READ... my recent experience at Trinity Health's emergency room, which resulted in an unexpected separate bill from Grand River Emergency Medical Group. After paying my ER visit in full to Trinity Health, I was surprised to receive an additional bill from Grand River for the ER doctor and x-ray equipment. I was not informed beforehand that these services were separate from Trinity Health and would be billed independently, essentially leading to being billed twice for the same visit. Beyond the billing surprise, my vi... read more

Sav 

on Google

5 months ago

After having dealt with chronic bowel disease my entire life - this is genuinely the first ER to actually care about easing my symptoms, (well aware there is not fix for this in the ER) had good bedside manner, and just seemed so much better equipped and confident. Thoroughly explains things to you as well instead of rushing through you. Cried because of being listened to which is such a stark contrast than what I’ve encountered before 

Claudia Ed-Ag 

on Google

8 months ago

I went in to the ER for pneumonia related symptoms on Tuesday October 14. I have been sick for over 7 days with no relief. The girls that checked me in were friendly and even wished me get wells. The vital lady that took me to my room was THE ABSOLUTE WORST! She was not friendly at all, didn’t care how I felt, had to argue or clap back for every thing I explained I was feeling. She made me feel like I shouldn’t be there. She really should not be working with patients. She either hates her job or had a bad night, I don... read more