Trinity Health IHA Urgent Care - West Arbor

Karley Fisher 

on Google

5 months ago

I never leave reviews but this really sucked. Went to urgent care because I had a painful splinter in my throat that wouldn’t come out. Came here because I love my primary care doctor but the experience was terrible. I saw Dr. Yadmark. He was immediately very frustrated and flustered. Completely unprofessional from the jump. Didn’t believe that I had anything in my throat. Told me it’s not possible, that’s just the way my throat looks, and to use mouthwash because it’s probably just an infection (even though I explained I ha... read more

Margaret Jarvis 

on Google

8 months ago

The front desk coordinator, nurse and physician were kind and helpful. I had symptoms of an upper respiratory infection. The efficiency of the office was well appreciated and I picked up my antibiotics at the pharmacy and was on my way to healing. Thank you for your professionalism and expertise and knowledge. This was my first visit to any urgent care facility and I was very impressed. 

Terry 

on Google

3 months ago

Very nice, comforting support staff. I was seen immediately, as in, 1 minute wait in waiting room, then instant preliminary assessment by medical technician. Saw physician in less than 10 minutes. Physician was a patient listener, compassionate, and very thoroughly used diagnostic tests based on presenting symptoms. Diagnostic technical staff was readily available. Every step of diagnosis/decision-making was completely explained. Treatment was presented in easy to understand terms and post-care guidance was provided fo... read more

mark rodan 

on Google

7 months ago

Staff was pleasant and helpful throughout the process. This site has the capacity for x rays to be taken. I made sure there was a technician there on the day I went by calling ahead. The offices, examination rooms and the surroundings were well kept. I was given an approximation of my waiting time: it was fairly accurate and not too long. Once I was in an examination room , I was kept informed as to next steps and approximate time I would be waiting. Suggestions for post appointment treatment were provided and they ... read more

Ashley Dernberger 

on Google

6 months ago

After recently moving to the area, my one-year-old needed urgent medical attention so we dropped by Trinity Urgent Care. The staff were very professional, great with the baby, and helpful! I highly recommend! So thankful we had a great experience and won’t have to look any further when we need to visit urgent care again (because let’s face it—I have two boys and we will be back)!