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Trinity Health Medical Group, Primary Care - East Beltline
- Walk-in Clinics
- Grand Rapids, MI
About this business
Location details
1471 E Beltline Ave NE, Ste 201, Grand Rapids, MI, 49525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not reliable. They cancel your appointment with less than an hour notice when you're already half way there and you drive over an hour to get there. Then the office staff is rude and they refuse to work you in.
They are competent and appear to stay fairly well on time. The important concerns were addressed well with a good treatment plan. They missed one OTC medication I told them about verbally, which eventually did not get into the electronic record nor on my continuing care document. However, a prompt reply to my inquiry through their user-friendly patient portal resolved that issue promptly. Very good experience overall.
I'd give zero if I could. We've had issues where we had to call the office 4 days in a row to remind them that they didn't refill my wife's prescriptions. Last week we braught my daughter in to be seen and turned out she had strep throat. 1 day latter our son started showing symptoms so we called to get a script for him or take him in and then they told us oh just wait until his symptoms get worse. Now we call and say hey we need an apt and they say oh we can't see him you need to take him to the emergancy room because he ha... read more
Today I had a great experience with Katy and the nurse that helped me( I can't remember her name) They listened to all of my concerns and I felt heard and cared about! It was really easy to get my meds refilled as well! Thank you !! :)
Ever since Mercy Health acquired Saint Mary's, we have seen patient care decline drastically. They take on way too many patients now, you feel like just another number when you visit this office. Half the time you can only get in to see a PA. We've taken our kids out of this office and moved them to Cascade Pediatrics. The difference in care is incredible. Our kids can actually be seen by a doctor, sick visits are simple and easy, doctors actually listen and care about their patients because they aren't overloaded with way t... read more
Frequently asked questions about Trinity Health Medical Group, Primary Care - East Beltline
How is Trinity Health Medical Group, Primary Care - East Beltline rated?
Trinity Health Medical Group, Primary Care - East Beltline has a 3.3 star rating with 30 reviews.
When is Trinity Health Medical Group, Primary Care - East Beltline open?
Trinity Health Medical Group, Primary Care - East Beltline is open now. It will close at 5:00 p.m.