Trinity Health Medical Group, Urogynecology - Lakes Village

Mary Murray 

on Google

3 months ago

My first appt. with Dr Thompson she wasn’t even there, she was at a convention and no one called me to cancel. So l scheduled for several months later. I don’t feel she took good care of me. She was somewhat uninterested. Dr Thompson was rather rude & disrespectful. She didn’t crack a smile. She dropped my interstim on the floor, it’s hundreds of dollars. She almost dropped my phone on the floor. She could have cared less. She had no manners. 

Tabitha Shurlow 

on Google

6 months ago

Michelle firlit was terrible. She was unhelpful, rude and not knowledgeable. When asked questions she did not know the answer to she became angry and argumentative. She rolled her eyes when the nurse walked out. Management (Kelli) wasn't so great either not able to provide information requested. 

Jade Li 

on Google

8 years ago

I was referred to the bladder clinic by my PCP. The first visit I was very happy with how thorough they were with the assessment and looked forward to following their plan of treatment. The lady at the reception window is extremely nice and welcoming. The Nurse Practitioner, Ruby Shang, was also extremely nice and professional. I was supposed to do 6 treatments, one a week for 6 weeks, after the assessment appointment. The first week went fine, and Ruby's assistant was extremely upbeat and friendly. The next week, a di... read more

Julie Zimmerman 

on Google

3 years ago

I was talked down to by the doctor during an e-visit to see if she would be a good match. She discredited my current doctor who is retiring, who has actually been able to help me.