This profile has been claimed by the business owner or representative.
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I had fun in laughlin, but I'd never stay at the Tropicana again. The room was gross. The room was supposed to be pool view. It was a parking lot view. The room was old and unclean. The furniture was chipped. There was a dirty towel . it had makeup all over it. The TV had a distorted screen. The edges of the carpet around the walls was filthy. The carpet was also all buckled. I would never stay there again.
Business response:
Thank you for providing your feedback and letting us know about your stay. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Very Poor Outdated showers. Uncomfortable beds. Tv doesn't have channels to watch, very poor quality. The pool & the green lights
Business response:
Thank you for sharing your feedback, Erin. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
All the staff was great, but might not stay because of the dirty room Our room was very dirty. We Expected more because of the COVID. The carpet had not been vacuumed and there was food and miscellaneous items on the carpet, my sister dropped and item on the floor and when she went to pick it up there was food that had been left on the floor. We could not walk in our bare feet because of the items left on the floor. The room should have been more cleaner. The bathroom floor was not cleaner either. I cleaned it with a wet tow... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Doris. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Your comments will be passed along to members of management. Thank you, Tropicana Laughlin
Fair
The hotel was average, not the best. The AC unit was not adjustable, bath towels were too small and hard, tissue paper rough, the shower gets foggy and their is no fan, the blanket was not comfortable, the arcade was closed. And the jacuzzie was closed. Breakfast was good at the cafe
Business response:
Thank you for sharing your feedback, Carmen. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Bad No clean Clean please rooms really bad
Business response:
Thank you for providing your feedback and letting us know about your visit. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
It was one night, would not stay again. The room had seen better days. The carpet had runs, was wavy needed to be stretched & was old. Furniture was banged up & the lounge chair had tears. NA
Business response:
Thank you for providing your feedback and letting us know about this issue, Ricky. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Disappointing
Fair Are room didn't smell very good ice machine didn't work we had to go up 3 floors to get ice and we asked for a handicap room on first floor didn't get it Never got told about breakfast
Business response:
Thank you for sharing your feedback, Truman. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Tropicana Laughlin has a 3.7 star rating with 32,283 reviews.
Tropicana Laughlin is open now. It will close at 6:00 p.m.