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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Okay All vending machines for hotel Guests were not working. My husband tried 9 levels. Our room was not clean. We found someone’s pills by the bed. The staff was friendly
Business response:
Thank you for providing your feedback and letting us know about this issue, Stacy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Disappointing The bed was uncomfortable.
Business response:
Thank you for sharing your feedback, Anayeli. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Fair Had to pay for wifi, sink was clogged toilet flushed super slow. Bed was old. Eateries smelled like smoke The shower was good
Horrible promice was not kept and finger pointing between their staff and booking . Com Our toilet to the room was not working correctly, every time we flushed it the up rise was not working correctly, we had to lift the lid and manually fit it we called several times and was told engineering would swing by, we called again and this time house keeping was going to swing by as well . We put a drink on the room table and it tipped over , so called again and they said we are going to send someone to fix it , well that Never hap... read more
Disappointing The cost was very high for the king room I got. No refrigerator, leaky/dripping showerhead, no maid service so fresh linen and trash pick up has to be requested, and toilet was loud and slow to flush, not free wifi. I feel the staff should accommodate guests. I felt very unwelcome being covid time. If they don't want guests they can close up, otherwise make some better accommodations and be more friendly. I most likely won't stay there again. Being around family
Business response:
Thank you for providing your feedback and letting us know about your stay, Jessica. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. At this time, unless otherwise requested by the guest, rooms will only be cleaned upon checkout to minimize team members entering guests' rooms. We do hope you will give us another chance to earn your business in the future. Thank you, Tropicana Laughlin
Poor cleaning Nice area very clean outside Smell of cigar on my rooms supposed be non-smoking Bathroom tub and sink was clogged Bathrooms was dirty Bedrooms a lot of dusty Remote control very dirty supposed to be very clean and desinfecte for covid 19
Bad The room was sad I paid 160 for a room that was not worth it motel 6 would have been better then the room I had
Business response:
Thank you for sharing your feedback, Conrad. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Poor I didn't like the fact that I paid all that movie for the room that has no fridge and no microwave and a few towels I thought it was nasty that the coffeemaker was in the bathroom how unsanitary. And also the pool was a joke for such a big hotel the pool looked the one in my apartment complex super small..and also the wifi how are u gonna charge for wifi just blows my mind. Only nice thing was the air conditioning
Not a good stay
Business response:
Thank you for sharing your feedback, Gary. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,287 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is open now. It will close at 6:00 p.m.