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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Muy mal no El hotel is muy viejo y sucio El hotel está muy viejo y sucio ocupa remodelación
Business response:
Thank you for providing your feedback and letting us know about this issue, Alfredo. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Worst experience ever in a hotel Room was dury, there was a toothpaste right under the bed, and a pen who knows who touched that, the toilet was going off every 8 to10 min off on its own, i told a.manager all heard was we will look in to it, instead of fix in it Never being disappointed so bad in a hotel
Business response:
Thank you for providing your feedback and letting us know about this issue, Jorge. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Your comments will be passed along to key members of management for review. Thank you, Tropicana Laughlin
Fair The room was a little below average. The sink didn’t hold water. The bathtub had a few inches of water in it when we arrived, strange. Breakfast actually sucked, the waitress couldn’t be bothered for the basics such as water, additional ketchup, or the check in a timely fashion. I will go to the Aquarius Or Vegas next time.
Business response:
Thank you for providing your feedback and letting us know about this issue, Berkely. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Overall, we needed to just get out of town and relax. Thank you for being open. Plumbing, proper staffing during check-in, informed operator and swimming pool smell. Under this (Covid9) circumstances I gave the Tropicana a 5 star rating. But we had some serious issues. 1) Over 45 minutes wait during check-in, with only half staff operational. I would understand the wait if every check-in position was employed but half of the front desk positions were closed. 2) I reserved 2 rooms for my large family. Both rooms had bathroom ... read more
Business response:
Thank you for providing your feedback and letting us know about your stay, Ed. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We hope you will give us another chance to earn your business in the future. Thank you, Tropicana Laughlin
Its not a good experience The room was very dusty
Business response:
Thank you for sharing your feedback, Bounthy. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Bad The power went out and we couldn’t get an answer of how long or even a flashlight we had no hot water in the mornings .. hotel wouldn’t even offer a comp they said if we were renters we would just have to deal with this kind of stuff
Business response:
Thank you for taking time to leave us a review. We are very sorry to hear about your experience. This is not reflective of what the Trop Laughlin experience should be as the safety and comfort of our guests is our top priority. We will pass your comments along to members of management. Thank you, Tropicana Laughlin.
First time and last time staying at the Tropicana. Stayed during 6/29-7/3. Upon arriving I noticed hair on the sink and the sheets were not clean. I was asked to leave the room so that it could be cleaned but even after I could still see hair shavings on the floor and on the counter. The whole room was covered in a thick dust, which we were told resulted from it not being used in a long while. The power went out on Wednesday night, it was hot, dry and very uncomfortable in the 99+ heat. We didn’t get any comp for having surv... read more
Business response:
Thank you for providing your feedback and letting us know about your stay, Fanika. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will be passing your comments along to members of management. We do hope you give us another opportunity to earn your business in the future. Thank you, Tropicana Laughlin
Bad From the moment of check in I had one problem after another. They checked me into my room and didn't tell me there was NO power in my room I sat in the dark & heat for 4 hours with my family, my air didn't work my room was so hot, the maids would not give me towels I had to call for them and then wait hours for them. There was trash all down the halls. It was one of the cheaper rooms but now I know why. The hotel and staff were horrible and completely rude
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We do hope you will give us another chance to earn your business in the future. Thank you, Tropicana Laughlin
Go to Vegas instead Parking traffic nightmare. Not much to do here. Friendly front desk
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,288 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open tomorrow at 9:00 a.m.