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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointing
Poor They had no room cleaning. Had to wait over an hour for toilet paper and towels. Over 2 hour wait to check in. Rooms not cleaned daily.
Business response:
Thank you for sharing your feedback, Patty. Unless otherwise requested by the guest, rooms will only be cleaned upon checkout to minimize team members entering guest rooms. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Tropicana Was A Great Weekend The pool was was very relaxing and enjoyable
Business response:
Hi, Katherine. Thanks for taking the time to leave us a review. We hope next time we're able to earn a higher rating! We look forward to your next visit. Thank you, Tropicana Laughlin.
Very Poor Everything computers when down could check in on time. Nothing won’t stay there again
Business response:
Thank you for providing your feedback and letting us know about this issue, Abel. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Pool.. what pool?
Business response:
Thanks for taking the time to leave us a rating, Adrian. Our current pool hours are Adult Swim 7AM - 9AM & 8PM - 10PM, with Open Swim 9AM - 8PM. We hope that you can give Tropicana Laughlin another try again in the future. Thank you, Tropicana Laughlin.
Never saw staff since you guys don’t clean rooms anymore, called for clean towels & soap & trash bags never rece Too busy, elevators backed up & long wait to get to rooms! Parking garage elevators not working on Saturday & we were parked in the 4th floor! Very inconvenient for us carrying coolers & stuff!
Business response:
Thank you for providing your feedback and letting us know about your stay, Gracie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. As outlined in our Health and Safety Plan, unless otherwise requested by the guest, rooms will only be cleaned upon checkout to minimize team members entering guest rooms. We hope that you can give Tropicana Laughlin another try again in the future. Thank you, Tropicana Laughlin
Not impressed for the amount of money we paid for the room, very disappointed in our stay. Staff was incredibly rude, started right off the bat from the security guard out front to the bell hop before we even got into the hotel. 3 times the room key didn't work, had to have it changed twice and just waited for my husband that last time. Machines weren't cleaned as often as over at the Edgewater in between players. Bed was comfortable and it was nice to have a fridge in the room. Irish security guard on Monday was very nice.
Business response:
Thank you for providing your feedback and letting us know about your stay, Nancy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will pass your review along to key members of management. Thank you, Tropicana Laughlin
Disappointed The room was dirty The toilet clogged Limited on towels No shampoo or conditioner Had a fire going on & alarm didn’t go off. The price
Business response:
Thank you for sharing your feedback. We will be passing your comments along to a member of management for further review. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Very Poor Ac was not cold The bed was very hard They did not clean my room & never changed my towels vacation The philly cheese steak
Business response:
Thank you for taking the time to share your feedback. Unless otherwise requested by the guest, rooms will only be cleaned upon checkout to minimize team members entering guest rooms. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,288 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open at 9:00 a.m.