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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had bedbugs in my room and the room was not properly cleaned. When I was moved to a different room at 3am, I was never The rooms had old, dusty carpet, and they were not properly cleaned. The outside of the workers at the front desk, the workers were nice.
Fair
Fair
Fair
Very Poor The shower was backed up bathroom smelled like smoke told the front desk and they really didn’t care It was a place to sleep
Business response:
Thank you for providing your feedback and letting us know about your trip. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Fair Bartender at main bar in casino Friday was rude and obnoxious. With a group of 20 staying at hotel tipping him extremely well you would think he would not be so stupid. This casino lost alot of food, alcohol, and gambling profits due to his rudeness to our group. Although service was slow In brew pup the .manager did everything in her power to welcome and make customers feel appreciated . Highly applaud her efforts and professionalism..
Fair
Fair
Used my friends bathroom ,pool not warmed ,spa closed due to covid19 I understand that issue Toilet mechanical not working ,shower head sprayed out of back to wall above,no little bottle of shampoo ,used conditioner bottle.
Business response:
Thank you for providing your feedback and letting us know about your visit, Eligio. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 33,368 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open tomorrow at 9:00 a.m.