This profile has been claimed by the business owner or representative.
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not the best front desk services was rude and food was not worth the money, wifi was horrible we weren't able to get service the entire time, I called the front desk and I was put on hold for 20 minutes and NO one came to the phone so I hung up. Location was good.
Fair
Left feeling more tired then I started off The pillows way to small , air conditioning had such a high pitch sound it keep my wife awake almost all night , vending machines took my money and gave me no product and the hotel could not help me out due to them being independently owned The fact we were able to find the hotel in such short notice
Business response:
Hi Felix, thank you for sharing your review. Thanks, Tropicana Laughlin
Very Poor
Not going back. People smoke too much Not clean at all Worst hotel. Very Dirty
Business response:
Thank you for providing your feedback and letting us know about this issue, Evelyn. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Not bad overall. Our bathroom toilet bowl was dirty. I cleaned it around the rim and that sufficed for our two night stay. I almost called housekeeping but I think they are overworked so I did what I could myself. Also, the room and bathroom vents were incredibly dusty/dirty. Again, for two nights I figured we wouldn't die from that but otherwise I would have complained. Glad we were able to eat at the café. Both breakfast meals were good. Tropicana is in a good location. We walked to the mall.
Business response:
Thank you for providing your feedback and letting us know about your stay. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We do hope you give us another chance to earn your business in the future. Thank you, Tropicana Laughlin
Bad Everything sucked Horrible
Business response:
Hi Alejandra, thank you for sharing your review. Thanks, Tropicana Laughlin
Very Poor
Not worth my money The beds were not comfortable at all and no free wifi rest rooms by the pool were dirty customer service
Business response:
Hi, Rosalinda. Thank you for providing your feedback and letting us know about your visit. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Tropicana Laughlin has a 3.7 star rating with 33,368 reviews.
Tropicana Laughlin is closed now. It will open tomorrow at 9:00 a.m.