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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair
Fair
Not a good value for $ Staff looks like they dont want to work here, dirty room, dirty hotel, expensive room, and not a good selection of food and drinks. Can hear people partying nest to my room and at pool. Room is not insulated from noise. close to other casinos and air conditioning
Business response:
Thank you for sharing your feedback, Heather. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Fair We had to change rooms because the bathroom floor was not clean. Hair everywhere. The air condition sounded like it was going out. The beds were the best thing in the room .
Business response:
Thank you for providing your feedback and letting us know about this issue, Patty. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Fair There were able to put us in rooms next-door as requested but we were charged a $10 per room per night extra, one of the rooms was not very clean and the only option after paying the up charge was to get the room changes. House keeping gave us cleaning supplies and we cleaned it ourselves. House keeping tried had during this difficult time to get us what we needed.
Upon check in , wait was 30 min. No staff. Checked in to an dirty roim Understaffed. Dirty rooms. Holes in sheets. Dirty carpet. Staff was unfriendly
Business response:
Thank you for providing your feedback and letting us know about this issue, Terrie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We hope you will give us another chance to earn your business in the future. Thank you, Tropicana Laughlin
Disappointing The bathroom was barely cleaned, at minimum. The AC did not work at all and we were hot all night. The place was overcrowded and only one restaurant on property would offer take out.
Business response:
Thank you for sharing your feedback, Cassandra. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Disappointing My room was messy when I checked in my bed was not made the table and cointers had dust all over them my coffee pot was full of used ground's... I would appreciate it if I could get a room comp to me since my room was nasty ... The shower was nice
Business response:
Thank you for providing your feedback and letting us know about your stay, Brandon. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Rude staff, health regulations not being enforced, lines super long for check-in and food Even though precautions were being taken to comply with health regulations for covid-19, regulations were not being enforced. There were tons of people walking around not wearing their masks, not keeping social distancing while in line to check-in even with security guards present, took a very LONG TIME to check- in (over 2 hours) for whatever reason. Restaurants were super packed and staff was rude and food took a very long time to be ... read more
Business response:
Thank you for providing your feedback and letting us know about your stay, Malita. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We hope you will give us another chance to earn your business. Thank you, Tropicana Laughlin
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 33,379 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.