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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad The room is very outdated with no fridge or any appliance. In addition to the outdated rooms, I heard kids running around making noise, also there was a huge line to go up stairs, I asked if we could just use the stairs and they said no! Never staying there again. Nothing, I had a terrible experience.
Business response:
Thank you for providing your feedback and letting us know about your stay, Luis. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Ok stay to get you through the night. Limited hot water to shower and air conditioning was not functioning properly. Also only two reservationist to help a long line of people. Location was great.
Business response:
Thank you for sharing your feedback, Malkia. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Horrendous Staff, house keeping rude, unorganized,not prepared, understaffed,my room was dirty at check in Nothing horrible stay!
Business response:
Thank you for providing your feedback and letting us know about your stay, Jason. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Very Poor
Awful Lines to check into hotel , over an hr!! The rooms are really out of date. Small TV’s Elevators were a nightmare. We’d have to wait 30 minutes to go upstairs and same thing to catch an elevator down. The cleaning lady was going thru the entire floor knocking on everyone’s door @ 9:00 am Also our room was not cleaned Saturday morning. Why pay for the resort fee??? Elevators don’t work , no cleaning service, waking us up @ 9:00 am on Sunday morning !
Business response:
Thank you for providing your feedback and letting us know about your visit, Lupe. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. As outlined in our Health and Safety Plan, unless otherwise requested by the guest, rooms will only be cleaned upon checkout to minimize team members entering guest rooms. Thank you, Tropicana Laughlin
Would not stay again there, first and last time The long wait for the check in, over 1 hour and Another 45 minutes just to get in the elevator to get to my room. No free WiFi, no cellphone signal, and A/C did not work the first day in my room. We had to wait in a line to get up and down our room Staff
Business response:
Thank you for providing your feedback and letting us know about your stay, Antonio. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Disappointing The staff was rude and the pricing of my stay changed about 3 times very confused and didn’t really get the help when needed. Check out time was at 11 am and the maid was knocking on my door by 8, woke me up from a good sleep. And also the hallways reeked of marijuana it was pretty much entering my room... for being a non smoking area there was quit a lot of it going on. Anyway i don’t think i will ever be staying here again.
Business response:
Thank you for providing your feedback and letting us know about this issue, Nicole. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Only stay there if no other place Dirty, bed not comfortable, long time to check in. Only good thing about this place were the staff. Staff.
Business response:
Thank you for sharing your feedback, Jonathan. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Very Dissapointed Good Morning, Based on my experience at Tropicana was horrible when I first arrived the teller who helped us was so rude about everything that had to do with check out as well as asking her questions if the rooms were connected she was bothered I was asking questions, when I arrived at the room is was really dirty and dusty like they didn't vacuumed the floors I also called to get extra towels it took four hours to get extra towels. one of my worst experiences ever.
Business response:
Thank you for providing your feedback and letting us know about this issue, Claribel. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will be passing your comments along to members of management. Thank you, Tropicana Laughlin
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 33,388 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open tomorrow at 9:00 a.m.