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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointing My room smelled like an ashtray and when I called to tell them they said “that’s the only room we have available, what would you like to do?” The toilet flooded and spilled water and feces on the floor. I called the front desk 3 times and no one answered. I packed my stuff and got the hell out of dodge. I was charged an upgrade fee for river view room and my room was facing the back. Sorry but you only get to burn me once. It’s not about the money it’s the principle. I get it, we’re trying to get back up and ru... read more
Very Poor
regret they didnt meet any expetation. They promoted alot of false advertisement. Instead of my room with a king bed they gave me 2 queens. i requested a fridge at the time i reserved and never recieved it. the ice machine never had ice.and they gave me a smoking when i requested a non smoking. also i had a discountt from a family that works wth the franchise hotel and i was not able to use it accordind to them it was not valid.
Business response:
Hi Ceasar, thank you for providing your feedback and letting us know about your trip. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We hope you will give us another chance to earn your business in the future. Thank you, Tropicana Laughlin
Bad Ac was not working
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We hope that you can give Tropicana Laughlin another try again in the future. Thank you, Tropicana Laughlin
Very Poor Very dirty, hairs all over bathroom and coffee machine was dirty with old coffee Nothing really just the water bottles in the room
Business response:
Thank you for providing your feedback and letting us know about this issue, Guadalupe. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We hope that you can give Tropicana Laughlin another try again in the future. Thank you, Tropicana Laughlin
Fair
Ok for the price Not as clean as I thought it would be
Business response:
Thank you for sharing your feedback, Chris. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Don’t come to tropicana Customer service,no tables,no food,no drinks at pool ,front desk morons got the run around Nothing
Business response:
Thank you for providing your feedback and letting us know about your trip, Chris. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We hope you will give us another chance to earn your business. Thank you, Tropicana Laughlin
Bad Service , hectic because of convid 19 but they should of been pre pared
Business response:
Thank you for sharing your feedback, Jenna. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 33,388 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open tomorrow at 9:00 a.m.