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Tropicana Laughlin

3.7

About this business

Location details

2121 S Casino Dr, Laughlin, NV, 89029, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.733,388 reviews
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Dylan's profile image
Dylan 
5 years ago

Toilet was broken the entire time Gaming Pool 

Business response:

Thank you for sharing your feedback, Dylan. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin 

Chad's profile image
Chad 
5 years ago

Disappointing Elevators always broken. No table games. Was declined in my request to check out a day early. I started asking for this 2 days in advance of my check-in and when they finally responded to Booking.com (the night before I wanted to check out), they declined my request. Absolute garbage!! We have stayed at Tropicana with our five families for almost a decade (multiple times each summer) and we will not be staying there any longer. We will make other arrangements. Comfortable room. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Chad. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Your comments have been passed along to management. Thank you, Tropicana Laughlin 

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Holly 
5 years ago

Poor customer Service While boating came back to my luggage in the hall way, stuff stolen from my bags, and my room given away. All Tropicana did was upgrade to a suite, didn’t care that my belonging were left in the hallway by the maids. Tried calling the Risk Manager of Tropicana and they won’t return my call. 

Andrea's profile image
Andrea 
5 years ago

Bad 

Domingo's profile image
Domingo 
5 years ago

Fair 

Larry's profile image
Larry 
5 years ago

Never again Every thing 

Business response:

Thank you for sharing your feedback, Larry. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin 

Steve's profile image
Steve 
5 years ago

Used to be favorite place to stay, but will search for different place next time. Elevators shut down. Hour to check in which was second time like that. And for second time request conjoining and was denied. Told room were right across hall from each other and that was a lie too. It was very clean. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Steve. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin 

Natalie's profile image
Natalie 
5 years ago

Bad The pillows were all Lumpy one of the restaurant that we went and was the cafe we ordered food by the time we got our food it was cold horrible they made his pay eighty bucks for food that we did not even eat or touch cuz it was cold the manager refused to help us and when we got a room there was no towels in there our neighbors got locked out their kids were running around banging on our door when I went down to talk to the manager again they refuse to help us 

Omar's profile image
Omar 
5 years ago

Wont stay there again. Everything else. price. 

Business response:

Thank you for providing your feedback regarding your visit, Omar. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin 

Frequently asked questions about Tropicana Laughlin

How is Tropicana Laughlin rated?

Tropicana Laughlin has a 3.7 star rating with 33,388 reviews. 

When is Tropicana Laughlin open?

Tropicana Laughlin is closed now. It will open tomorrow at 9:00 a.m.