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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Definitely will not stay there again. The dirty old rooms no working air conditioner and it was 110 all the days we were there. Asked to have our room cleaned and the only thing they did was put clean towels The pool
Business response:
We are sorry to hear about your poor experience, Margaret. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
Hot and miserable. Rooms are hot,a/c not working A/C not working,very hot.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Rita. We are saddened to learn that your stay did not meet your expectations, or ours. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Very disappointed. We will not be staying here at this hotel again. Dirty rooms no working air conditioner no help to take out luggage and had to park all the way in the back of the hotel and the elevator service was ridiculous. The pool area and the restaurants were very good.
Business response:
We are sorry to hear about your poor experience, Margaret. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
It was a very miserable 4 nights. We will definitely not be returning to this hotel ever again. Air conditioner did not work even after sending maintenance to fix it was 110 all day & no cool air in our room. Asked housekeeping to please clean our room on our 3rd day there and it never got done. The swimming pool and the all the staff members made you feel welcome.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Margaret. We are saddened to learn that your stay did not meet your expectations, or ours.
Bad
Business response:
Thank you for taking the time to provide feedback on your recent visit, Toni. We are saddened to learn that your stay did not meet your expectations, or ours. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Bad
Business response:
Thank you for taking the time to provide feedback on your recent visit, Marisol. We are saddened to learn that your stay did not meet your expectations, or ours.
Bad Our shower head didn't work and they took for ever to come and fix it and we had to call them a few times then we had to end up changing rooms The second was dirty and the shower water pressure was so had all the water would come out of the shower making a mess allover the floor and the 3rd room the tub drain was clogged Nothing
Business response:
Thank you for taking the time to provide feedback on your recent visit, Sandra. We are saddened to learn that your stay did not meet your expectations, or ours. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Very Poor
Business response:
We are sorry to hear about your poor experience, Withnell. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
Bad There is multiple things ill just list a few, old ac system doesn't get cold enough, stains on the wall, no cell service inside building, wifi slow, out dated room items, ice machine and telephone did not work. Shower water didn't drain well. The shower pressure was great.
Business response:
We are sorry to hear about your poor experience, Annemarie. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,305 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open tomorrow at 9:00 a.m.