This profile has been claimed by the business owner or representative.
Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointing
Business response:
We are sorry to hear about your poor experience, Jonathan. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
Fair
Business response:
Thank you for taking the time to share your experience with us, Joanna! We look forward to your next visit at Tropicana Laughlin!
Disappointing
Business response:
Thank you for taking the time to provide feedback on your recent visit, Jeremy. We are saddened to learn that your stay did not meet your expectations, or ours. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Fair
Business response:
We are sorry to hear about your poor experience, Brian. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
No vuelvo El cuarto sucio y el baño resbaloso y los elevadores se atoran y. Te quedas encerrados Más bien que fue lo que no me gusto que los elevadores del parky me quede atorada x 15 minutos casi me acficio estuvimos ablando al los de emergencia no nos escuchaban,y y llego a la acotación y las sábanas sucias basura en el cuarto el baño estaba resbaloso ni si quiera se tomaron el tiempo para ver si están bien y preguntarte cómo estuvo sus día en la votación
Business response:
Gracias por tomarse el tiempo para brindar comentarios sobre su reciente visita, Dulce. Nos entristece saber que su estancia no cumplió con sus expectativas ni con las nuestras. Esperamos tener la oportunidad de darle la bienvenida nuevamente para restaurar su fe en nuestra propiedad y nuestro personal.
Not happy with hygiene of room. Room sheets were dirty. Furniture was very dusty it gave us allergies.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Anabel. We are saddened to learn that your stay did not meet your expectations, or ours. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Disappointing My room was a mess. Housekeeping forgot to go in and make the bed, remove trash. I had no towels, sheets were dirty. Disappointed The staff was very friendly and helpful. Always willing to assist.
Business response:
We are sorry to hear about your poor experience, Esmeralda. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair the bed was uncomfortable, bed was really hard needed to be more support and felt like cardboard all I felt laying down on the bet was the springs liked that that it was close to everything and did not have to drive anywhere
Business response:
Thank you for taking the time to provide feedback on your recent visit, Luis. We are saddened to learn that your stay did not meet your expectations, or ours. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Bad The rest room was broken and I tell the front desk to fix it and they said they will send someone to fix it and no body fix it Next one no small refrigerator in the room
Business response:
Thank you for taking the time to provide feedback on your recent visit, Imad. We are saddened to learn that your stay did not meet your expectations, or ours.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,304 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open tomorrow at 9:00 a.m.