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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad The entire facility was nasty. My family and I will NEVER go back. Facilities were dirty and stunk.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Kristy. We are saddened to learn that your stay did not meet your expectations, or ours.
We will not stay there again Over half of the Elevators.were not working. Un unfriendly Staff and. air conditioning not keeping cool The pool was ok
Business response:
We are sorry to hear about your poor experience, Mills. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Bad Was very dirty food expensive and not verry good. Nothing E
Business response:
Thank you for taking the time to provide feedback on your recent visit, Kerry. We are saddened to learn that your stay did not meet your expectations, or ours.
Fair
Business response:
Your gracious comments are very much appreciated, Isaiah! We are thrilled that you enjoyed your time at Tropicana Laughlin. We are committed to making your future visits as good as this one.
Awful. I wish I would of spent more money for a nicer place I had to get my door keys programmed 4 times , 15 min wait for the elevator . Major fire hazard. . Requested a fridge and when it was brought up to my room the left it on the floor in the corner of the room and said hook it up where ever you like The bed was comfortable
Business response:
Thank you for taking the time to provide feedback on your recent visit, Justin. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
I will never stay here again Nothing Nothing
Business response:
We are sorry to hear about your poor experience, Manuel. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Very Poor Mal servicio en la recepción Muy mal servicio en la recepción
Business response:
Gracias por tomarse el tiempo para brindar comentarios sobre su reciente visita, Bañuelos. Nos entristece saber que su estancia no cumplió con sus expectativas ni con las nuestras. Si desea hablar más sobre su experiencia, no dude en contactarnos en https://totalrewards.custhelp.com/app/ask_first. Asegúrese de incluir su reseña para que el equipo correcto pueda investigar más a fondo su experiencia. Esperamos tener la oportunidad de darle la bienvenida nuevamente para restaurar su fe en nuestra propiedad y nuestro personal.
Disappointing The elevators only 3 worked and always a line to get on one. The ac in the room wasn't very good. Rooms were nice
Business response:
We are sorry to hear about your poor experience, Alexandra. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair
Business response:
Your gracious comments are very much appreciated, Jonathan! We are thrilled that you enjoyed your time at Tropicana Laughlin. We are committed to making your future visits as good as this one.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,304 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open tomorrow at 9:00 a.m.