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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair The room felt old and outdated, specifically the ceiling. There was no fridge in the room. We try to change our room but they couldn't help us. Finding our way to the parking lot was very odd. The bartender and restaurant were very nice and attentive.
Business response:
We appreciate you taking the time to provide your feedback, Jason. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
NOT A PLACE ID EVER STAY AGAIN Staff was very rude and was told it's not my job to do that . Then proceeded to talk about other guests in a common area. Was ignored when I asked why everything is broken yet you don't let the guests know both Jacuzzis are broken. Was ignored when asked is it not working ? Very rude unacceptable at any business. The atmosphere is not welcoming. Have stayed here a few times but will not stay again or recommend this place to anyone. I'll be sure and post it on my blogs and lives as well The gree... read more
Business response:
We are sorry to hear about your poor experience, Foster. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Bad
Business response:
We are sorry to hear about your poor experience, Remin. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Disappointed Room was disgusting. Cigarette holes, cobwebs, toilet and sink dirty and gross. Carpet brown. Electrical outlets did not all work It was near the water
Business response:
We are sorry to hear about your poor experience, Stephen. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Bad
Business response:
We are sorry to hear about your poor experience, Jesus. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Poor
Business response:
We are sorry to hear about your poor experience, Natalie. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Room was never cleaned! Overpriced room, rude front desk, dirty dirty room, tiny swimming pool area comparing to the size of property. Found old resit on the floor, dusty, hair and solar in the bathroom, just dirty room that was $200! Nothing
Business response:
We are sorry to hear about your poor experience, Ivan. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair No refrigerator in room. Insane lines to enter elevators
Business response:
We are sorry to hear about your poor experience, Veronica. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
Extreme basic Very old, extremely basic and attractive rooms The location was really nice along the Colorado river.
Business response:
We are sorry to hear about your poor experience, Tara. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,302 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open tomorrow at 9:00 a.m.