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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor Dirty, leaky faucets in bathroom, sink would not drain, Jacuzzi filthy. Overall very poorly maintained property Nothing
Business response:
We are sorry to hear about your poor experience, Vivek. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
Fair Had to call several times to get room clean and they did not change the sheets when asked to
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
AVOID THIS PROPERTY... DUMP The Tropicana should not have this property listed under their brand name. It is no better than an old Motel 6. We stayed in the adult tower which was fine as far as no children. We originally had room 341 and the furniture was broken and the TV size was a the same as a computer monitor. There was no blanket on the bed just a thin double sheet and it was very old and dated. The bathroom was ancient and not very clean. The towels were hard as well. So we ask to be moved and we're transferred to roo... read more
Business response:
We are sorry to hear about your poor experience, Kimberly. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Over charged, horrible conditions The room has a very strong odor. The air conditioning doesn’t work, can’t cool the room. On top of that, we were charged $30 /night over the price from bookings.com which we need to contact bookings! Very bad experience.
Business response:
We are sorry to hear about your poor experience, Christine. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Room You don't have thick blankets.They are very thin just like sheets only Big room
Business response:
Thank you for taking the time to provide feedback on your recent visit, Tosha. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Fair schmudliges Zimmer Lage
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Horrible hotel! Everything was bad!! Elevator so slow. Took hr to. Get from car to registration. Then they charged me 50$ on top of 197$ I pd u!! Then air conditioning don’t work! Internet don’t work, bed and pillows are horrible’n
Business response:
Thank you for taking the time to provide feedback on your recent visit, Doti. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Bad
Business response:
Thank you for taking the time to provide feedback on your recent visit, Thompson. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Fair Expensive
Business response:
Your gracious comments are very much appreciated, Hubbart! We are thrilled that you enjoyed your time at Tropicana Laughlin. We are committed to making your future visits as good as this one.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,302 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open tomorrow at 9:00 a.m.