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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad Las sábanas estaban viejas, incluso rotas. Las toallas amarillas, llenas de manchas. Éramos tres en la habitación y solo habían para dos personas. El water perdía agua y se formaban charcos en el suelo. El grifo de la ducha no cerraba bien.
Business response:
Lamentamos saber de tu mala experiencia, Daura. Tenga la seguridad de que compartimos su preocupación sobre cualquier cosa que pueda restar valor a su experiencia en nuestra propiedad. Nada queremos más que que usted se sienta cómodo durante su visita. Envíenos un correo electrónico al siguiente enlace para que alguien pueda realizar el seguimiento correspondiente: https://totalrewards.custhelp.com/app/ask_first
bad nothing went well, no resturants were open, the pool was dirty. yacuzzi was out of order , had to park very far away, It was very cold in the casino, atm charged me ten dollers to borrow$40.00 dollars, workers were rude etc.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Dave. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Short sweet and to the point, safe place to stay. A good spot to stop after a long day
Business response:
Thank you for taking the time to share your experience with us, Katie! We look forward to your next visit at Tropicana Laughlin!
uncomfortable. We had no running water. Great place to stay, in general.
Business response:
We appreciate you taking the time to provide your feedback, Jose. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Fair
Business response:
Thank you for taking the time to share your experience with us, Alejandro! We look forward to your next visit at Tropicana Laughlin!
Somewhat disappointed and felt unfulfilled. No small refrigerators or Microwave. When we arrived we were booked in a smoking room which we did not want.
Business response:
We appreciate you taking the time to provide your feedback, David. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Very Poor
Business response:
We are sorry to hear about your poor experience, Virginie. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
not what i expected and not in a good way The room was not very clean there was a dental pick on the floor no soap in the shower. the never cleaned the room in a 5 day stay. or took out the trash it was not what I expected I expected allot better there was a bug in the room the casino was fun beer selection
Business response:
We appreciate you taking the time to provide your feedback, Jana. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Disappointing Q hay chinches en los cuartos Nunca pasaron a hacer limpieza y no havia toallas limpias ni para cambiarlas
Business response:
Agradecemos que se haya tomado el tiempo para brindarnos sus comentarios, Jennifer. Sus comentarios se han compartido con el equipo correspondiente para recibir sus comentarios y atención. Valoramos su patrocinio y esperamos darle la bienvenida nuevamente.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,300 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.