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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible We waited 3 hours because one of my 2 rooms that I booked was not ready ! When we finally did get our room it was dirty dust everywhere. Toilet ran slow carpet was filthy nothing was wiped down . Furniture old and outdated and they took forever to bring us new towels and toilet paper had to call 3 times . Restaurants in the Tropicana have terrible food and staff is rude. I will never stay here again . Nothing
Business response:
We are sorry to hear about your poor experience, April. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Disappointing
Business response:
We are sorry to hear about your poor experience, Rodney. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Vive le départ. Rien. Chambre qui pue le tabac. Impossible de dormir dans ce bordel. Hyper déçu. Personnel de réception désagréable 🤔
Business response:
We appreciate you taking the time to provide your feedback, Greg. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Fair Er was geen internet op de kamer, ondanks iedere kamer wifi zou hebben. Aan de receptie gaven ze ons eerst een andere kamer die wel internet zou hebben maar ook deze bleek zonder wifi te zijn. Daarna moest ik bellen om het probleem op te lossen maar ook dat hielp niks. Er werd ook overal in het hotel gerookt ondanks we een kamer in een rookvrij gedeelde boekten. Zelfs in de lift werd er gerookt. Dat maakte het echt heel onaangenaam! De kamer was groot.
Business response:
We appreciate you taking the time to provide your feedback, Lieze. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Fair Bathroom floor had hair that wasn't ours. Needs to be updated.
Business response:
We appreciate you taking the time to provide your feedback, Teresa. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Very Poor
Business response:
We are sorry to hear about your poor experience, Jose. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
2.5 to 3 star hotel at best. Not a place for a good nights rest. Room could have been cleaner. Corners and ledges were not clean. Very noisy late night. Large group of kids running up and down the hallways and loud talking after midnight. Had to call security. Smoke alarm beeping woke me up in the middle of the night. Had to call maintenance. The room was comfortable. Casino was clean and modern.
Business response:
We appreciate you taking the time to provide your feedback, John. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Disappointing
Business response:
We are sorry to hear about your poor experience, Anaya. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
it was okay no fridge in room no micro wave very bare bones for the price
Business response:
We appreciate you taking the time to provide your feedback, Joel. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,290 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.