Tropicana Laughlin's cover image
Claimed

This profile has been claimed by the business owner or representative.

Tropicana Laughlin

3.7

About this business

Location details

2121 S Casino Dr, Laughlin, NV, 89029, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.732,290 reviews
Select a rating
Aguilon's profile image
2 years ago

Disappointing El aire acondicionado estaba malo el precio costoso y no dan buena información 

Business response:

We are sorry to hear about your poor experience, Aguilon. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Erin's profile image
2 years ago

Not happy The elevators did not work well and fire alarm for the whole building, kept going off at 7 o’clock in the morning and we were told to stay put with no idea what was going on no clear instructions on what to do.. The bed and pillows 

Business response:

We appreciate you taking the time to provide your feedback, Erin. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back. 

Chris's profile image
2 years ago

Fair 

Business response:

Thank you for taking the time to share your experience with us, Chris! We look forward to your next visit at Tropicana Laughlin! 

Ashly-noel's profile image
Ashly-noel 
2 years ago

Disappointing 

Business response:

We are sorry to hear about your poor experience, Ashly-noel. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Maria's profile image
2 years ago

En el casino las cocteleras tenían muy mala actitud! No lo limpiaron bien no estaba aspirado tenía basura!🥲🥲🥲 Muy cómodo el colchón 

Business response:

We are sorry to hear about your poor experience, Maria. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Crespo's profile image
2 years ago

Poor 

Business response:

We are sorry to hear about your poor experience, Crespo. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Adalberto's profile image
Adalberto 
2 years ago

Avoid this hotel, you get what you pay for! The pictures misrepresent the actual conditions of the property. The carpets are disgusting, the beds are terrible, the tv is small, the whole place smells like cigarettes, the toilets and restrooms are old, and we didn’t get our room cleaned at all in the 4 days we were there. It took an hour to get fresh towels. The proximity to entertainment and the river. 

Business response:

We are sorry to hear about your poor experience, Adalberto. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Anonymous's profile image
Anonymous 
2 years ago

Very Poor Everything was dirty room wasn’t even clean no towels available horrible service Nothing 

Business response:

We are sorry to hear about your poor experience, Anonymous. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Jeanette's profile image
2 years ago

Very Poor The only thing we did like was the service in casinos meaning food and play Horrible they knew I had four people in room only accessories for two and when called like told they didn’t service us 

Business response:

We appreciate you taking the time to provide your feedback, Jeanette. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back. 

Frequently asked questions about Tropicana Laughlin

How is Tropicana Laughlin rated?

Tropicana Laughlin has a 3.7 star rating with 32,290 reviews. 

When is Tropicana Laughlin open?

Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.