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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I should’ve stay with first suggestion? I didn’t get the room I asked for and very disappointed, I asked for upgrade and it didn’t happened. 🤬 Location
Business response:
Thank you for taking the time to provide feedback on your recent visit, Eli. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Very Poor
Business response:
We are sorry to hear about your poor experience, Jaquelyn. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair Our room was not as clean as should have been, not the Hotels fault but felt like I was visiting another country. Needs some repair, not all elevator’s we’re working on a busy day.
Business response:
Thank you for taking the time to share your experience with us, Peggy! We look forward to your next visit at Tropicana Laughlin!
Poor
Business response:
Thank you for taking the time to provide feedback on your recent visit, Tully. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
It was horrible . Well knowing it was a holiday weekend they did nothing to help the influx of people. The elevators were down . I walked 15 floors of stairs every day . That is ridiculous . I asked for room service for 3 days and never received it. Horrible I’m so done with this property! At this time nothing
Business response:
Thank you for taking the time to provide feedback on your recent visit, Kristen. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
It was okay I did enjoy myself in the casino. Our room had broken furniture and wasn’t replaced during our stay. My kids had to eat on the floor and almost hurt themselves on the broken chair upon our arrival. Decent room.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Diane. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Could have been better, but I have had much worse. There was a screeching noise coming from the bathroom that sounded like the fan or the water but could not pin-point the source. Furniture is a bit outdated in comparison to other hotels. The elevators were BROKEN. Only about 1-2 elevators were operating at a time, causing a 20+ minute wait just to get from the main floor to my room. Staff was friendly and accommodating. Extra towels/soap were promptly delivered to room upon request. For as busy as 4th of July weekend was, t... read more
Business response:
Thank you for taking the time to provide feedback on your recent visit, Thomas. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Not sur Large red spot in front of the door, toilet paper underneath the bathroom counter. Sticky substance in the night stand. No alarm clock The water pressure was awesome!!
Business response:
We appreciate you taking the time to provide your feedback, Tammy. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Bad
Business response:
Thank you for taking the time to provide feedback on your recent visit, Rose. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,290 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.