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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No I hated waiting in a line of 80 people waiting for an elevator , because several of your elevators are broken . This property is tired and in desperate need of a face lift , then you can charge the crazy amount I was charged . Never again !
Business response:
We are sorry to hear about your poor experience, Thomas. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Bad
Business response:
Thank you for taking the time to provide feedback on your recent visit, Hampton. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Very Poor
Business response:
Thank you for taking the time to provide feedback on your recent visit, Stephanie. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Nightmare Really not one thing kids running down the hallway all night knocking on doors just a nightmare I ask for a water view.the room had stuff from the last Guest. The floor our socks were so Stain from not being cleaned. We had to throw our socks away. Is was Father's day weekend, I ask for bath tub. I ask for extra pillows as I was checking in they never came I called the lady hang up on me . Just bad service. It was the next day the management made sure we the pillow never will we stay here.
Business response:
We are sorry to hear about your poor experience, Kimberly. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Disappointing
Business response:
Thank you for taking the time to provide feedback on your recent visit, Francisco. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Fair
Business response:
Thank you for reviewing us, Lucille! We are very pleased to learn you enjoyed your overall visit with us at Tropicana Laughlin.
Won’t go back It was very old and dirty. All the staff was rude
Business response:
We are sorry to hear about your poor experience, Amber. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
this was the worst hotel I have ever stayed at. we stayed for a total of 5 days. housekeeping never came to clean our room we even talked to someone that said he was going to get word to his supervisor that never happened. we were able to get fresh sheets or towels. I slipped In the jacuzzi, from it being very slippery/ which other guests were having the same problem. I requested a fridge before hand and was told I was going to get a fridge due to my disability. of course when I got there the clerk said there was nothing she... read more
Business response:
Thank you for taking the time to provide feedback on your recent visit, Anonymous. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Poor
Business response:
Thank you for taking the time to provide feedback on your recent visit, Delancy. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,290 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.