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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad Room filthy... The food was good
Business response:
Thank you for taking the time to provide feedback on your recent visit, Daniel, We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us through the Caesars site. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
The stay was good, but not great It needs some updating. Some of the cocktail waitresses were very unfriendly & the roulette didn't open until noon & closed early, which caused us to go gamble elsewhere & I just felt like for staying there & having a players card didn't give any perks I liked the housekeeping they were very nice & accommodating
Business response:
We appreciate you choosing our resort for your recent stay and thankful for your feedback. We are disappointed that your experience did not reflect our world-class amenities and AAA Four Diamond property. We are grateful to learn about these areas of opportunity in greater detail. If you would like to discuss your experience further, please contact us at https://totalrewards.custhelp.com/app/ask_first. Thank you for your feedback and we look forward to being in contact with you shortly.
Bad the price nothing
Business response:
We are sorry to hear about your poor experience, Valeria. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair
Business response:
We appreciate you taking the time to provide your feedback, Steve. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Fair
Business response:
We appreciate you taking the time to provide your feedback, Robin. Your comments have been shared with the appropriate team.
Not as good as when Ceasers didn't own it They didn't give me the floor I wanted to stay on
Business response:
Thank you for taking the time to provide feedback on your recent visit, Karen. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Very Poor Sink and toilet not working properly. Both plugged. Television never worked. Call 5 times with problem and never fixed
Business response:
We are sorry to hear about your poor experience, Lucero. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Was cheap and that’s the service we received Old outdated, got a random wake up call from the front desk at 2:30 am that was not ordered. When I asked the lady working at the front desk about it she said nothing she could do about it left me standing at the counter as she left and went to a back room. The price
Business response:
We are sorry to hear about your poor experience, Caldwell. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Won't be back. Band in the lounge bar. Didn't eat breakfast. Got out of there ASAP. Room was bare. Nothing but a bed and two chairs. Casino shut down at 1. Never seen that happen before. Check in took an hour.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Doug. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,290 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is open now. It will close at 6:00 p.m.