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2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Place to sleep , Staff was nice Fire alarm was chirping when we got there Didn’t get the room I booked
Business response:
We appreciate you taking the time to provide your feedback, Michael. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Very Poor This place is a dive.0
Business response:
Thank you for taking the time to provide feedback on your recent visit, Don. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Hotel was fine, not a bad casino but Laughlin isn’t a excellent holiday city unless you just want c Laughlin
Business response:
We appreciate your loyalty, Kevin. Your feedback is greatly appreciated! We wouldn't be able to do what we do without valued customers like you.
Poor old and needs a major uplift
Business response:
We are sorry to hear about your poor experience, Freddie. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Bad I was overcharged for my stay and now unable to correct error.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Tso. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
malísima nada se estaba filtrando el agua del cuarto de arriba salía por los apagadores y las luces y me están asiendo cobros extras a mi targets y los 100 de depósito no me los regresaron nada
Business response:
Thank you for taking the time to provide feedback on your recent visit, Carla. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Fair Not a lot of gaming tables and set times to play. The room was fine
Business response:
We appreciate you taking the time to provide your feedback, Pefley. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Fair
Business response:
Your gracious comments are very much appreciated, Ashley! We are thrilled that you enjoyed your time at Tropicana Laughlin. We are committed to making your future visits as good as this one.
should have stayed some where else it’s old and the rooms were not super clean. the bathroom’s had hair all over the floor. people were smoking pot in their rooms you could smell it in the hallways. I was staying there a few days/nights and they did not come clean the room everyday. very unsatisfying. nothing really
Business response:
Thank you for taking the time to provide feedback on your recent visit, Erika. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Tropicana Laughlin has a 3.7 star rating with 32,290 reviews.
Tropicana Laughlin is open now. It will close at 6:00 p.m.