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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lousy Have your staff trained at their job
Business response:
We do apologize for the inconvenience during the stay, Powell. We appreciate you and your feedback. We will relay following concerns to the correct team. They can determine if/how to further address them. Thank you for staying at the Tropicana Laughlin.
Fair the sinks were plugged And dirty , on check in we was given the wrong room everything was in one place
Business response:
We do apologize for the inconvenience during the stay, Ibis. We appreciate you and your feedback. We will relay following concerns to the correct team. They can determine if/how to further address them. Thank you for staying at the Tropicana Laughlin.
Disappointing
Business response:
Thank you for taking the time to provide feedback on your recent visit, Karla. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Horrible anniversary yet My bathroom was dirty and shower was clogged up bad when i showered in 2 min i was standing in my dirty water cause the tub would fill up from clogg Ordered burgers and when me and my pregnant wife got to our room we relized our burgers were pink inside to get to our room its a incline u have to walk up we didn't wanna have to go back down n walk back up again so we didn't eat till morning elsewhere
Business response:
We do apologize for the inconvenience during the stay, Arthur. We appreciate you and your feedback. We will relay following concerns to the correct team. They can determine if/how to further address them. Thank you for staying at the Tropicana Laughlin.
Fair
Business response:
Thank you for reviewing us, James! We are very pleased to learn you enjoyed your overall visit with us at Tropicana Laughlin.
Front desk messed up my bill, I’m still dealing with it.was charged for a night I wasn’t there. The room was supposed to be deluxe…there was nothing deluxe about it. Needs redecorating and was dusty and dirty. Room was good size, bed was comfy.
Business response:
We are sorry to hear about your poor experience, Karen. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
disappointing
Business response:
We are sorry to hear about your poor experience, Warren. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair nose que tenian las cobijas que daban comeson:( tiene buena ubicacion
Business response:
We appreciate you taking the time to provide your feedback, Yulenne. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Time for a refresh. Old dark and dated like steeping back in time. Not much property has seen it better days.
Business response:
We appreciate you taking the time to provide your feedback, Ron. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,289 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is open now. It will close at 6:00 p.m.