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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair Room had no clock.No refrigerator,both of us had medications requiring refrigeration.Resort fees a bit expensive.Bed was comfortable.Young ladies at checkout need a customer service seminar. Decent price.young lady who checked me in was very friendly.
Business response:
We appreciate you taking the time to provide your feedback, Suzanne. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Bad Wir hatten reserviert, die Unterkunft war bestätigt, aber könnten nicht bar bezahlen. Deshalb keine Zimmer. Ich empfinde es als Frechheit.
Business response:
We are sorry to hear about your poor experience, Reiner. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
SHORT TRIP PROBLEM: I won free play ($30) and it never showed up on my card/account. I spoke with a woman at the Rewards Center and she said it can 72 hours to show up. I told her I was leaving next day. She shrugged her shoulders and said sorry. Gaming should be called. -The plumbing in our room (506) could use some minor repairs...slow sink drain. Also, sounds like something is backing up but we could never figure out where it was coming from. I like your bingo room which is what is how I gamble -BUT THERE WAS ONE PROBLEM.... read more
Business response:
We are sorry to hear about your poor experience, Debbie. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Poor
Business response:
We are sorry to hear about your poor experience, Reiner. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Regular estancia. Que en la habitación no cuentan con mini refrigerador y un microhondas. Y eso es porque uno lleva niños chiquitos. Que no hay mucha conglomeracion de personas.
Business response:
Thank you for reviewing us, Felipe! We are very pleased to learn you enjoyed your overall visit with us at Tropicana Laughlin.
Poor
Business response:
We are sorry to hear about your poor experience, Guadalupe. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
will not stay here again bed was not comfortable,No outlet to plug the coffee pot in,carpet looked filthy,Tv very small,no place to sit except the bed,no shampoo or soap provided not much
Business response:
We appreciate you taking the time to provide your feedback, Kim. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Fair
Disappointing
Business response:
We are sorry to hear about your poor experience, Nick. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,288 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open at 9:00 a.m.