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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair
Business response:
Thank you for reviewing us, Ronnie! We are very pleased to learn you enjoyed your overall visit with us at Tropicana Laughlin.
Bad everything could have been better. More pillows would be nice. clean sheets would be nice. and keep better maintenance of the place. bathroom wasn't clean and faucet was chipped with mold. beds weren't clean, sheets were dirty.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Kimberly. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Poor No me gustó la limpieza estaba sucio el cuarto.alas7 de la mañana tocando la puerta mal servicio
Business response:
We are sorry to hear about your poor experience, Tolayo. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Awful! Not clean, hair from last people who stayed, and kept having room key problems. This property gave me the wrong room number, and i thought it was the key card after having it to go back to the lobby 3 times. it resulted in the room was occupied and they had gaven me the wrong room number.
Business response:
We are sorry to hear about your poor experience, Olga. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Very Poor The room wasn't clean enough, needs renovations badly, things in room in poor condition. Bed was extremely uncomfortable. Nowhere to eat that opens before 4pm for lunch. The Cafe was a joke so after waiting 30 min for someone to come to table so we left and went across the street. The location
Business response:
We are sorry to hear about your poor experience, Amber. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair
Business response:
Thank you for reviewing us, Marc! We are very pleased to learn you enjoyed your overall visit with us at Tropicana Laughlin.
Won’t go back. Only like 3 table games open Nothing
Business response:
We are sorry to hear about your poor experience, Sabrina. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair don’t clean the rooms
Business response:
Thank you for reviewing us, Jorge! We are very pleased to learn you enjoyed your overall visit with us at Tropicana Laughlin.
Good location friendly staff no refrigerator in the room no maid service No maid service
Business response:
Thank you for reviewing us, Patti! We are very pleased to learn you enjoyed your overall visit with us at Tropicana Laughlin.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,288 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open tomorrow at 9:00 a.m.