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Troy Pediatric Health Center
- Hospitals
- Troy, NY
About this business
Location details
1300 Massachusetts Ave, Troy, NY, 12180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff has no sense of urgency. My son needed preop paperwork filled out and sent over to schedule his appointment further it took them three days and me calling to finally get it sent over. And it seems anytime I bring my daughter with any concerns. It’s no big deal. I’m overreacting and I am now having her tested for Lyme disease, which I spoke about two different times bringing her when I noticed a spot on her head.
Having one pediatrician for all the appointments is just BAD MANAGEMENT and UNPROFESSIONAL. I understand things happen and they might be understandable short staff because people get sick and such but making patients and parents that show up 15 minutes early to their appointment because they ask, wait hours for their appointment on multiple days is no longer an excuse is UNPROFESSIONAL.
Terrible experiences at this location I DO NOT RECOMMEND BRINGING YOUR CHILDREN HERE, very unprofessional and attitudes of employees and front staff, over the phone they act untouchable! It’s the simple request of your children’s records or for a test done and it’s “we can’t do that” we don’t allow that” “ there is no need for it to be done” “you’ll have to fill this out” they are my own children and I can’t have their records sent again to another pediatrician, this staff is nothing but rude and disrespectful, I have been c... read more
My kids and I absolutely love this pediatrician office. They're always smiling and helpful. Especially when I have a sick kid at home, they're always able to schedule an appointment for that day or the next day. If not, they tell me to call in the morning to get into any canceled appointments. They make routine appointments in advance but if you need something faster for a wellness appointment or something not life threatening, they advise you to call in the morning on the next day if they're unable to schedule you for that ... read more
I've been taking my kids here for over 8 years. The staff, the nurses, and doctors are always polite and respectful. They are very attentive and caring, especially when my kids are not feeling well. COVID was extremely hard on the office but they always are understanding and helpful. This office is better than any other pediatrics in Troy and I highly recommend it.
Frequently asked questions about Troy Pediatric Health Center
How is Troy Pediatric Health Center rated?
Troy Pediatric Health Center has a 2.8 star rating with 32 reviews.
When is Troy Pediatric Health Center open?
Troy Pediatric Health Center is closed now. It will open at 8:00 a.m.