truenorth

CC Anderson 

on Google

5 years ago

On the rare occasion I go in the employees are polite and will pull up their masks. The problem I have is the pumps are incredibly slow. On 1/28/21 it took approximately 12-15 minutes to get less than a tank (14+ gallons). Had I not redeemed my user discount I would have left. It seemed all of the pumps were going at this unusually slow pace. Frozen molasses run more quickly than the gasoline. A frustrating experience. 

Michael Soto 

on Google

8 years ago

For the eighth consecutive time I had to go to the clerk to get a receipt for my fill up. When I asked Keelie if the printers at the pumps ever work, she said "yeah, but sometimes they get backed up." When I asked if it was just coincidence the printers have been backed up for me eight straight times, her response was "Oopsie." When I asked if that was her official employee response, she said "have a good day sir." This hire is a reflection of management. It speaks volumes. I will not be returning to this station. BTW, ... read more

Victoria Hawk 

on Google

8 years ago

The guy working at the counter was rude, disrespectful, and had a generally bad attitude. I have worked in customer service my entire life and even when I have bad days I don't treat people this way. I attempted to just make polite conversation more than once and on every attempt he not only shut it down in an instant, but he also acted as if me talking was just a further inconvenience to his day. I would love to talk to management. 

Linda Smith 

on Google

6 years ago

Turn around is awesome under the new staff..very clean bathrooms,very friendly employees..management very assertive gas prices are awesome..love the promos...frequent often because of cleanliness and staff...good job Shell!!!!! 

Jeffrey Masters (Liʀnōn) 

on Google

2 years ago

Clean, gas station with coffee and a lot of other stuff. Air, etc.