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Trutech Wildlife Service
- Pest Control
- Cary, NC
About this business
As one of the largest animal control, wildlife and animal removal companies in Durham, NC, we provide unmatched service from trained and degreed expert technicians. We are equipped to handle any kind of animal, pest, or wildlife removal problem such as: bats, bees, hornets, yellow jackets, wasps, fleas, ticks, squirrels, raccoons, snakes, coyotes, beavers, mice, rats, skunks, opossums, birds and many more unwanted creatures. We are also licensed, bonded and insured.
Location details
302 Davis Grove Cir, Office 6017, Cary, NC, 27519, United States
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I recently had Triangle Wildlife come out to address what I thought was a squirrel issue. Triangle quoted me $4,200 to fix the problem. I decided to get a second quote and called Trutech. Eric Adams from Trutech came out and spent a good amount of time walking around my house and exploring the attic. He then stepped out to his vehicle to prepare a quote. After about 10 minutes he came back to tell me that he wouldn't be giving me a quote as he'd essentially be ripping me off as I don't have a squirrel issue. He said ... read more
IMPOSSIBLE to do business with the company! Representative gave me quote but was not a comprehensive scope of work. When I asked for clarification in writing, they ghosted me. The price tag was $2500 so it was reasonable to expect a clear statement of scope of work. I followed up several times and they didn’t respond, even though I tried to reach a manager. Was told they let go of one manager due to lack of work. Other reviewers mentioned lack of customer service. Never got that far. For a company lacking work, they mad... read more
Had a visit from Chris today. Scheduled for tomorrow but called, said he was in the area and asked if I we would like him to come by. I have to say that after dealing with the "O" word folks Truetech was from the start a welcomed change. The "O" word folk without so much as coming out to the house tried to have us commit to a one year service contract!!!!! """NO THANK YOU!!!!"""" No pressure from beginning to end. Chris did a thorough inspection but was unable to detect the source of the scratching noise that we heard within... read more
While we had a bit of a hiccup with Trutech, they did come out apologize and handle the situation with professionalism. While I can't speak to the rest of the Trutech team, we really appreciated how Hunter handled our situation. He was thorough in his work. Throughout all the encounters we've had with staff at Trutech, he has been exceptional in his reassessment of our situation.
While I was very satisfied with TruTech's actual wildlife removal services earlier this year, and the pest control technician that we've worked with has been great, I unfortunately will not be renewing with TruTech when my contract expires due to what is some of the worst customer service I have ever experienced. I have been trying to lower the frequency with which I recieve pest control services since early April. Every time I call, I am on hold for at least half an hour before speaking to someone. (Not to mention that if ... read more
Frequently asked questions about Trutech Wildlife Service
How is Trutech Wildlife Service rated?
Trutech Wildlife Service has a 4.1 star rating with 52 reviews.
When is Trutech Wildlife Service open?
Trutech Wildlife Service is open now. It is open 24/7.