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Turtle Roofing
- Roofing
- Elkhorn, NE
About this business
Location details
1715 N 203rd Street, Elkhorn, NE, 68022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very Professional in all aspects of the process. They were delightful to work with. I would Highly recommend them.
Really frustrating experience with poor communication and bad customer service. For a hail claim they asked for all the money upfront, which insurance advised against. Contractors arrived at our house without warning. They continually put us off when they were supposed to be scheduling and completing work. We were consistently forced to contact them, at which point they would finally respond and schedule contractors to complete jobs but they were never proactive. When I complained they were apologetic but still did not follo... read more
Business response:
Hey Ben. Really sorry to hear you had a poor experience with Turtle Roofing. We do our best to put on quality roofs, and have great customer service for all of our clients. First, we only ask for 50% of the RCV of the project up front, and we did the same in your case. The final bill was not paid until after the project was completed. We fixed the issues with the drywall, and got you money so you could purchase a new table that we accidently broke during the production process. As for the time to complete the project, 3 to 5... read more
Really frustrating experience with poor communication and bad customer service. For a hail claim they asked for all the money upfront, which insurance advised against. Contractors arrived at our house without warning. They continually put us off when they were supposed to be scheduling and completing work. We were consistently forced to contact them, at which point they would finally respond and schedule contractors to complete jobs but they were never proactive. When I complained they were apologetic but still did not follo... read more
Frequently asked questions about Turtle Roofing
How is Turtle Roofing rated?
Turtle Roofing has a 4.8 star rating with 288 reviews.
When is Turtle Roofing open?
Turtle Roofing is open now. It will close at 8:00 p.m.