Bought car, contacted them about issue and did my homework on the problem, their 90 day warranty 100% parts 100% labor means nothing to them. Will not buy from again. I had to continually call them for 2 days to get them to even accept me as a customer, which I bought the car from them 3 days before contact. Clear issue with the ignition coil, yet they attempt to claim the warranty claims a coil, but not the ignition coil... there is no other coil on the car.
Excellent Customer Service
Tustin Nissan is a world class dealership, providing excellent customer service. I would recommened it to anyone. So next time your vehicle needs service, go to Tustin Nissan and ask for Manny Gomez, #1 service advisor!
Every time my truck needs service, I take it to Tustin Nissan. For years I have received excellent customer service. I have purchased several vehicles from them and every time I'm treated like a valued customer. Not only is the sales department great, but their service department is world class. I've been taking my vehicles to my service advisor, Manny Gomez, and every time he is excellent. There is no other service advisor like Mr. Gomez.
Great overall experience! Brought my 2006 nissan sentra in for servicing and was greeted by Manny the service writer who took down my info and was very helpful and explained to me what was going to be done. i was in and out without a hitch. i highly recommend this dealership and their service dept. they dont try to rip you off like other nissan dealerships ive been to before.
Always a pleasure taking my car to Tustin Nissan. I've been Manny Gomez's customer for a while now and I always leave confident that I was taken care of. Rapid service, updates, explanations, overall vehicle inspection, and a comfortable waiting area. Best service department overall.
I want to thank my service advisor, Manny Gomez and Tustin Nissan, for the excellent customer service I received. Mr. Gomez was efficient, prompt, and extremely friend. My overall experience with Tustin Nissan was great, I would highly recommend it to friends and family.
I have had excellent service each time I have brought my car in. Floyd Leach, service manager, has been very professional, helpful, and thorough. I would highly recommend this dealer for service. Jill K
Great service at Tustin Nissan
I have had my car seviced at Tustin Nissan many times and have had an excellent experience each time. The work has been done correctly the first time. Floyd Leach , service manager ,has been very professional, freindly and thorough each time. I would highly recommend this service dept. JK
Thanx for keeping your commitments and going the extra mile to speak with me and explain, in detail, what work was being performed on my vehicle. I have three young daughters and I need all the extra piece of mind I can get.Thanx!!John
Google reviews (1,036)