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Twin City Jacuzzi

5.0
  • Burnsville, MN

About this business

Home ServicesHot Tub & PoolPool & Hot Tub Service

Twin City Jacuzzi is a premier full-service dealer with 18 years of experience, proudly recognized as a Platinum Elite level dealer for Jacuzzi worldwide. Known for their exceptional service and expertise, Twin City Jacuzzi has been honored as the Event of the Year for 11 consecutive years, thanks to their standout presence at the Minnesota State Fair. Their dedicated team includes certified technicians and a full-service delivery team, ensuring that every customer receives top-notch support and a seamless experience from se... read more

Location details

14015 Grand Ave, Burnsville, MN, 55337, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
5.088 reviews
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Jackie Younggren's profile image
Jackie Younggren 
a month ago

I had a fantastic experience working with Amber at Twin City Jacuzzi. She helped me with a few issues related to my hot tub, including ordering a new cover, scheduling an appointment for installation, and providing detailed information about filters so I could purchase more. Amber was incredibly friendly, responsive to my emails, and went above and beyond to ensure everything was taken care of smoothly. Her customer service is top-notch, and I truly appreciate her willingness to help. I highly recommend reaching out to Amber... read more

Kim Armstrong's profile image
Kim Armstrong 
2 months ago

I’ve now purchased two hot tubs from Twin City Jacuzzi and one of the main reasons I remain a loyal customer is their exceptional customer service. Whenever I’ve had an issue, they’ve been quick to respond, often helping me troubleshoot over the phone to avoid unnecessary service fees. Most recently, I had the pleasure of working with Amber, whose communication and expertise were outstanding. She went above and beyond to ensure the weather was suitable for resolving my hot tub issue and even offered flexible appointment opti... read more

Steve V's profile image
Steve V 
3 months ago

Really appreciate meeting and speaking with technician Steve today while he diagnosed and repaired my Jacuzzi tub lights. He got them working very quickly explaining the issue with the waterfall light and also replaced my clear-ray bulb too. He acted professionally and respectfully leaving me extremely satisfied with the overall experience. Thank you! 

Meghan Buckley's profile image
Meghan Buckley 
2 months ago

Steve was very responsive and took the time to teach us about our new hot tub. He even trouble shot off site utilizing pics through text messages. Thank you! We appreciate your help! 

Jonathan Thienes's profile image
Jonathan Thienes 
3 months ago

We bought a Jacuzzi Hot Tub at the state fair this past year and we love it! Also all the Jacuzzi workers have been extremely friendly and helpful, especially our sales person Bryce. He's answered numerous questions from me and helped me even months after purchasing the hot tub, still texts me back right away if I ever have any questions. Very satisfied with Jacuzzi 

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Frequently asked questions about Twin City Jacuzzi

How is Twin City Jacuzzi rated?

Twin City Jacuzzi has a 5 star rating with 88 reviews. 

When is Twin City Jacuzzi open?

Twin City Jacuzzi is open now. It will close at 6:00 p.m.