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Tyra Nunez-Martinez

4.7

About this business

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7253 reviews
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Christina S.'s profile image
Christina S. 
3 years ago

Great experience start to finish 

Tracy G.'s profile image
Tracy G. 
a month ago

Ryan Myers was knowledgeable, informative, kind and overall excellent!! As was Tyra Martinez. Both available at all times!! It was our number one choice to come back to Pennymac. Thank you!!! Tracy Gue 

Business response:

Hi Tracy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Fernando Jimenez V.'s profile image
Fernando Jimenez V. 
a month ago

You guys did a great job on the other hand with my realtor. It did not. 

Business response:

Thank you for the positive review, Fernando! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Paul D.'s profile image
Paul D. 
a month ago

Keep up the great work! Thank you all again 

Business response:

Hi Paul - Your feedback is greatly appreciated. Thank you for the review. 

Joshua S.'s profile image
Joshua S. 
a month ago

Tyra was amazing!! The loan officers were good but Tyra was amazing!! She deserves a raise!! My loan had 3 months delays due to a buyer below us but through all my worry she was amazing!! 

Business response:

Hi Joshua - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

James S.'s profile image
James S. 
2 months ago

Outstanding customer service provided by my loan officer, Denise Dixon, and my loan processor, Tyra Nunez-Martinez! Highly recommend recognition for these two PennyMac employees or compensable award.  

Business response:

Hi James - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Fernando Jimenez V.'s profile image
Fernando Jimenez V. 
2 months ago

None everything went great thanks to Hunter and Tyra. My whole experience with you guys weren’t perfect. I will 100% recommend  

Business response:

Thank you for taking the time to share your experience with us, Fernando. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Ricky F.'s profile image
Ricky F. 
2 months ago

Tyra Martines yes she was so helpful she went way up and above to help me thru the process i appreciate her so much she needs a raise and promotion!!!! 

Business response:

Hi Ricky - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kelli Thompson B.'s profile image
Kelli Thompson B. 
3 months ago

The team was very pleasant to work with. They were responsive and attentive. When corrective action was needed, they were on top of it. 

Business response:

Thank you for the positive review, Kelli! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Benjamin S.'s profile image
Benjamin S. 
3 months ago

Joe and Tyra…. THE best! I felt like they treated me like a family member. Got answers to my questions extremely quickly. Please recognize them for the excellent service. Because of them I will continue to use Pennymac!  

Business response:

Hi Benjamin - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about Tyra Nunez-Martinez

How is Tyra Nunez-Martinez rated?

Tyra Nunez-Martinez has a 4.7 star rating with 253 reviews. 

When is Tyra Nunez-Martinez open?

Tyra Nunez-Martinez is closed now. It will open at 9:00 a.m.