United Water Restoration Group of Lower Hudson Valley

RL 

on Google

2 months ago

I had a basement flood and reached out to United Water Restoration Group of Lower Hudson Valley. Super quick response! They had a team at my house within a few hours. The team was professional and walked me through everything — what caused the issue, what needed to be done, and how long it would take. No upselling, no pressure, just straight talk and clear communication. They brought in all the equipment, got the water out quickly, and set up drying fans and dehumidifiers. They checked in every day to monitor moisture leve... read more

Mike Pilko 

on Google

a month ago

We've worked with them on some properties in Poughkeepsie for both fire restoration and mold remediation and they've left the place looking better than it was before the issue. Don't hesitate to call 

Diane Pineiro-Zucker 

on Google

6 months ago

I'd left the positive review below after what I thought was a great job by URWG of the Lower Hudson Valley. Unfortunately, I recently found out that the insulation in my crawl space was installed backward -- an error that can lead to future mold problems, which is why they were there in the first place. I contacted Latoya immediately because I was certain that URWG would make it right. Not so. Latoya has completely ghosted me --- not returning my phone calls, emails and texts, even when I included photos of the improper work... read more

Ayanna Gabriel 

on Google

a year ago

My mom and I really had a great experience working with the United Water Restoration team. The patience, professionalism, and timeliness were outstanding. Latoya took her time to explain everything to us and made the process easy. I fully recommend using them. 👌 

George Lydford 

on Google

a year ago

They listened to the issue before the job, quoted a fair price that they met even after finding additional damage, and kept me informed throughout the process. The crew was very considerate and explained the detail of their work as they were working on the mold remediation. Excellent customer service and job well done.