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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
As far as quality their windows are amazing at keeping our house quiet and warm. The salesman was great answered all questions and wasn't too pushy. The measurers were nice and quick but they did measure one of my windows wrong and I'm currently waiting for it to be made/installed. The installers were very nice and professional except with the clean up I had to pick up after them with stuff that they had left in my landscaping. The windows are great but I do have to clean all of them because they come dirty from the manufact... read more
5 STAR, GREAT COMPANY, QUALITY WINDOWS AND WORKMANSHIP. CLEAN ,RESPECTFUL,PROFESSIONALS. WOULD RECOMMEND
First, the installer was great. HOWEVER, Universal Windows Direct would do better to answer its phones when customers call. In order to get a representative to come to the house, I actually had to go to a local mall to make contact with someone to set up the appointment. ANSWER YOUR PHONES!
The crew was courteous and they did a fine job. I would hire again.
Universal Windows Direct of Cleveland has a 4.7 star rating with 4,596 reviews.
Universal Windows Direct of Cleveland is closed now. It will open at 8:00 a.m.