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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
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Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
All in all this experience was painless. The man that measured my front door was great. the two gentlemen that installed my front door were very professional, thorough and quick. The team that put on the siding were quick and cleaned up very well. They seemed professional and courteous. When I returned home from work my house looked amazing. I had neighbors texting telling me how nice the house looked. I would recommend this company.
Great product, great price and great people who did the installation. New windows look awesome and we are very pleased with the entire experience.
Universal Windows Direct has great customer service from first appointment to installation. Friendly and professional service/staff that treat you right. Had our windows installed sooner then expected. Thanks
I love my new windows! Universal Windows was fast at getting them in! I can already tell a difference in the temperature of my house. The AC works so well now!
The installers were on time (actually early) and did an outstanding job - the three installers worked really good together. The lead installer even pointed out some small flaws in one of the doors that we did not notice - and he submitted a warranty claim for us ! That is great attention to detail and customer first focus.. We are very pleased with our two new doors !
I'd like to givea more formidable rating on my experience with UWD, but it was far from a good one! Although I am pleased with the product, the installation crew and outcome, I - WAS NOT - please with the length of time to get this done.
Universal Windows Direct of Cleveland has a 4.7 star rating with 5,006 reviews.
Universal Windows Direct of Cleveland is open now. It will close at 3:00 p.m.