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Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.75,008 reviews
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Jerry S.'s profile image
11 years ago

The presentation was professional. The salesman made sure I understood everything before the decision was made. Both of the installers were professionals. If I ever have another house, that's who I would go with. I'm very satisfied with the product and with the manners of the representative and installers. 

James R.'s profile image
11 years ago

Everything I have had done by Universal Windows Direct has been exceptional. I had 50 windows replaced. A back porch torn off and replaced. New oversized storm doors made and installed. Also vinyl siding installed. 

Janet R.'s profile image
11 years ago

Universal Windows Direct did a good job. They were timely and I felt that i received a fair value for my money. I would recommend them. 

Gus R.'s profile image
11 years ago

I think Universal Windows is pretty much top of the line, I'd put them up there with Pella and Anderson and any of the other windows. It's a good thermal window, they're very professional, and their warranty is phenomenal - if we were to sell the house I could sell it on to the next homeowner, and I'm sure they'd admire the windows. That's a big plus for me and I'll use Universal throughout the whole thing. 

Aaron K.'s profile image
11 years ago

I was most satisfied with the personnel, quality of the project, and kindness. They did not fall short of my expectations at all. Overall, it was a great experience. 

Lisa A.'s profile image
11 years ago

Universal Windows was very professional. They provide good quality work. The turn around time, or installation time was efficient. The installers were courteous, professional, and the clean up was excellent. 

J.D.L.'s profile image
11 years ago

I was very happy with the quality of the product. I can't say enough about that. The whole process with Universal Windows Direct was very uneventful 

Anthony S.'s profile image
Anthony S. 
11 years ago

The quality of the windows is great. We are very happy with the end results! Steve and Eric were very nice and respectful. I would suggest them to anyone. Only down sign was a poor clean up because of the snow (windows installed in February). 

Byron G.'s profile image
11 years ago

Universal Windows has a very professional staff. The workmanship was good, the whole experience with them was good, and the value was good as well. I will definitely recommend them to future clients. 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 5,008 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open at 11:00 a.m.