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Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.75,008 reviews
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Joycelyn H.'s profile image
Joycelyn H. 
11 years ago

I can tell that the windows provide more warmth; it is not as cold as it was before. They don't rattle, and the house is more quiet. I really enjoy my new windows. 

Thomas M.'s profile image
11 years ago

The quality and service that I received from Universal Windows was superb. I was satisfied with how they handled everything. They are very professional, and the installers did a great job. 

Max J.'s profile image
11 years ago

They arrived at the appropriate time and they went directly to work. They did an excellent job and they cleaned up the area before they left. 

Lenny R.'s profile image
11 years ago

I believe that Universal Windows Direct has done the job that they said they would do. I am very satisfied with the equipment that they used and the employees that they had doing the job. I would recommend them to anyone and I have recommended them to many people. 

Timothy S.'s profile image
Timothy S. 
11 years ago

I had been researching new windows with several companies and felt I knew about window products in general. I contacted Universal Windows Direct and was able to have a very knowledgeable salesman come quickly to my home. He educated me on his product and tirelessly worked with me regarding financing, making this process very affordable. The service was exceptional, any concern I had along the way was immediately addressed. The installers were professional and courteous, and cleaned up after themselves, both inside and outsid... read more

Brian A.'s profile image
11 years ago

Overall Universal Windows Direct provides superior service and they have great people to work with, and a great product. We would recommend this company to our friends and family. 

Lenard S.'s profile image
11 years ago

When the salesperson first came here and talked to me, he assured me that everything was fine, and they would be able to do what I wanted, but when it comes right down to it, somehow or another I'm just not satisfied. I wish they would have explained what they were doing and why they were doing it that way, or at least got me out there to look at it. I've lived in this house for fifty-five years now, and I didn't build it, but I've built onto it myself, and when I do a job on my house, I don't want to do it in such a way tha... read more

Jana R.'s profile image
11 years ago

Universal Windows Direct is affordable and they offer prompt service. The installation was of a high quality and the salesperson did a good job with the project. 

Allen G.'s profile image
11 years ago

This was my first experience having to deal with new gutters on a home and I would give them a two thumbs up on my experience with Universal Windows Direct! 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 5,008 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open at 11:00 a.m.