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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
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Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
I believe that Universal Windows Direct has done the job that they said they would do. I am very satisfied with the equipment that they used and the employees that they had doing the job. I would recommend them to anyone and I have recommended them to many people.
I had been researching new windows with several companies and felt I knew about window products in general. I contacted Universal Windows Direct and was able to have a very knowledgeable salesman come quickly to my home. He educated me on his product and tirelessly worked with me regarding financing, making this process very affordable. The service was exceptional, any concern I had along the way was immediately addressed. The installers were professional and courteous, and cleaned up after themselves, both inside and outsid... read more
Overall Universal Windows Direct provides superior service and they have great people to work with, and a great product. We would recommend this company to our friends and family.
When the salesperson first came here and talked to me, he assured me that everything was fine, and they would be able to do what I wanted, but when it comes right down to it, somehow or another I'm just not satisfied. I wish they would have explained what they were doing and why they were doing it that way, or at least got me out there to look at it. I've lived in this house for fifty-five years now, and I didn't build it, but I've built onto it myself, and when I do a job on my house, I don't want to do it in such a way tha... read more
Universal Windows Direct is affordable and they offer prompt service. The installation was of a high quality and the salesperson did a good job with the project.
This was my first experience having to deal with new gutters on a home and I would give them a two thumbs up on my experience with Universal Windows Direct!
I was very pleased with the efficiency and professionalism of Universal Windows. I was also pleased with the quality of the windows. I thought they were more reasonable than most.
Universal Windows Direct came out when they said they would. They gave me a price that was competitive and fair, and we made the agreement. They said they'd come back out to install the windows in four to six weeks, and they were out in about five weeks. They did the installation with a three man crew in one day. There were a few minor adjustments that had to be made, and they came back on a mutually agreeable date to do the adjustments. I'm extremely happy with the installation.
I was happy with with the two people from Universal Windows Direct who installed the window. They did a great job with the installation and with the cleanup.
Universal Windows Direct of Cleveland has a 4.7 star rating with 5,152 reviews.
Universal Windows Direct of Cleveland is closed now. It will open at 8:00 a.m.