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Urban American Management
- Property Management
- New York, NY
About this business
Location details
158 West 27th St, New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
New update September 2025: I have to add more to how bad this management company is. I had a leak in my bathroom ceiling 18 months ago that was getting worse by the day but nobody came to fix it even after I said pieces of the ceiling were falling down. Finally I had to call 311 and they connected me to the fire department who came and had to take down the ceiling as it was a danger. One of the the fireman then got the management company on the line and said if the leak isn't fixed, they will shut the water off in the buildi... read more
Do not rent any unit in any property from these people. I moved into a unit with no coaxial cable jack for internet and had to threaten legal action to get them to install a jack. Building is constantly dirty in common areas. The new tile in their “newly renovated” unit has the grout popping, and is cracking as they didn’t properly level the subfloor. Laundry machines broken for months. Walked into the laundry room the other day to see hole in the ceiling and drywall and debris everywhere with no attempt to clean it up.
Do not rent in this building. When you walk inside the building usually smells of mildew/mold and roaches are running crazy on the first floor probably every floor. I live on the 6th floor and have experienced roaches and mold in my apartment. Maintenance and the super are horrible they literally will not fix any issues until you put in multiple complaints and contact someone outside the building. The worse building I have ever lived in. I would 1000% not recommend this building to anyone.
I'm a tenant in my apartment since mai 1st of 1996. Since then, I have never missed a month of rent, and I went through many management. I never had any problem until this urban American took over the management of the building. The story is that I was using click pay for my monthly rent payment, which was convenient for me because my job has a lot of deployment anyway last june. For some reason, I made triple payment for the same month, so I asked for my overpayment back, so after the management answered my request, they bl... read more
Absolutely pathetic. The super of our building, Benito, has to be the laziest, most dishonest, and rudest person I've ever met. We had a problem in our apartment at 25-21 31st Avenue in Astoria and this sad excuse for a superintendent kept stalling and stalling instead of taking care of it. Every time me or my partner would see him and ask him when he's going to fix our problem, he'd lie and say that he's waiting for the part to come. We've both talked to other tenants and they have told us that Benito says the same lie t... read more
Frequently asked questions about Urban American Management
How is Urban American Management rated?
Urban American Management has a 2.2 star rating with 96 reviews.
When is Urban American Management open?
Urban American Management is closed now. It will open on Monday at 9:00 a.m.