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VacDirect Epping
- Epping, VIC
About this business
Location details
2/494 High Street, Epping, VIC, 3076, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Could not get vacuum bags for my vacuum. Tried several stores and was told could not get until January. Rang Vacum direct in High St Lalor. Was told that they would try. 2 calls later was told that the bags would be in today. Third call was that the bags were in the shop. This was all before1pm. I call that REAL CUSTOMER SERVICE. We'll done and thank you.
Excellent customer service at the Epping branch, Eric took the time to understand where we were coming from after our 20+ year old vacuum died a slow death. We zeroed in on a vacuum that worked for us, which was pet and allergy friendly and in budget. There was some upselling, but he was not too pushy about it.
Just Godfrey's branded under a different business name. They don't honour their warranties and make a hard time with every interaction highly don't recommend.
Allowed the salesman to talk me into buying a Sauber Smart bagless vacuum, was a big mistake, I loathe using it. Had a Miele previously, great cleaner. The Sauber keeps getting blocked and the tube that is blocked is really inaccessible. Hope it blows up so I get a Miele again,
Thank you so much to Matt for all the great advice and help. Really happy with our purchase. You’re doing a great job.
Frequently asked questions about VacDirect Epping
How is VacDirect Epping rated?
VacDirect Epping has a 3 star rating with 2 reviews.
When is VacDirect Epping open?
VacDirect Epping is closed now. It will open at 9:00 a.m.