Valley Behavioral Health

AJ Ruble 

on Google

3 months ago

The nursing staff is fabulous. I wish I could leave 5 stars. Billing is terrible. I was told that my insurance would pay $890 and that needed paid before treatment. Months later they sent a bill of almost $2000. I called to see what was going on with that. They said that the $890 was just an estimate and that I owed the remaining balance. I made a payment agreement for a direct payments out of my banking account for the 1st of every month, because that is our payday. No payments were missed. They still sent it to Frost... read more

Jermey Moore 

on Google

3 months ago

My daughter was recently admitted to Valley because of a suicide attempt. During the intake process we were told that we could come get our daughter at any time. My daughter was in the facility for 5 days. The facility did not do anything for her in that time. She felt worse than she did when she was admitted. The therapist that was assigned to my daughter set up an over the phone appointment with us as a family therapy session. The day came for the appointment and we didn't receive a call at or even close to the set time. ... read more

rubi lou 

on Google

5 months ago

ummm.. im sure they deleted my review. i was sent here on my 11th birthday, 2024, for suicidal ideation and self harm, only to be treated worse, staff members will push your boundaries. theyre psychically, sexually, and verbally abusive, im calling out ms amber, ms savannah and mr jacob. i hope these people never have a chance to work in healthcare again, especially with kids. ms savanna put me in a seclusion room because i said i felt like i was being touched in my sleep by another staff member i cannot remember of. ms r... read more

Sam Stars 

on Google

5 months ago

I thought to leave a review, I was there years ago. Maybe like 2? But I'll let you know it was the worst. They let kids get into a LOT of fights, I was in the unit and these two guy were sitting up a fight, I went to grab paper from the nurse station, and they just started going at it. They were hitting each other and I was standing in the middle, getting hit too. It took them an hour to ever check on me, I had a concussion while the other guys just had VERY small bruises, (very faint ones), I almost died. if you really care... read more

Eric Conley 

on Google

2 months ago

This is of the amazing places I've ever been. They are passionately involved with helping you regain mental stability and flourishing as a person. Peace and blessings