Van Hyundai Service

Judith Landa 

on Google

a week ago

I dropped off my car yesterday morning, and by 6 p.m., when I called for an update, I was told that no one had even looked at it all day. To leave my car sitting in the lot for over eight hours without being touched is unacceptable. I was told it would take 2–3 days, which I understood—but at the very least, I expected them to run a scan, check the oil, brakes, or do something. Instead, I was left feeling like I was just paying for my car to sit there. I get that I’m not the only customer, but there was no sense of urgency,... read more

Mike A 

on Google

4 days ago

Joe was awesome. He’s the best sales guy ever. He helped me with issues on my vehicle that was not even his department that handles these issues. Thank you very much. Keep up the great work. 

S Tesfazghi 

on Google

4 months ago

I know I reviewed them before, but I can't stop to show my appreciation and trust for them. My service advisor, Bryce, is trustworthy for me. Thank you. The fact that they send me videos of the issues of what they see is a plus but I would trusted their words anyway because in the past before they did the video thing anything they have advised me to do I have done, and my car never gives me problems and it's driven by my 22 yrs old to school and work, so it's always on the road. I had check engine light on due to distance I ... read more

Mike Williams 

on Google

4 months ago

What began as a simple warranty repair at Van Hyundai quickly became a frustrating experience, marked by high-cost and questionable service recommendations. We brought our vehicle in for an engine replacement under warranty. While the engine itself was covered, we were encouraged to pay out-of-pocket for additional services, like belts and hoses, which we agreed to. However, the service team also recommended several overpriced and unnecessary items. For example, they suggested replacing the rear brake pads and rotors, even t... read more

Marissa Douglass 

on Google

4 months ago

I have been dealing with some shuddering issues when starting my 2018 Tucson and occasionally jerking when accelerating quickly. I finally called and spoke to JD, who was very knowledgeable and gave me an accurate description of what he thought was probably wrong while on the phone. For reference, I got all 4 brakes fixed/replaced at a brakes shop by my apartment in August and have been frustrated because they are still squealing even after taking them back in to that shop for it to be addressed. That shop told me it was pro... read more